Add a Web Store Inventory Source for Order on Behalf Of

To use reservations when placing an order on behalf of a shopper, add a web store inventory source. Reservations help reduce out-of-stock errors by holding a product as soon as it’s placed in a cart.

Required Editions

Previous step: Connect B2C Commerce and Salesforce

See all steps in Order on Behalf Of Setup.

The steps in this task are for B2C Commerce only.

If you set up a B2B or D2C Commerce using the Commerce Setup Assistant, your web store inventory source is already configured. To manually add an inventory source to your B2B or D2C Commerce org use the refreshed commerce app.

  1. From the App Launcher, find and select Web Store Inventory Sources.
  2. Click New.
  3. Select a location or location group.
  4. Select a web store.
  5. Configure how long you want a reservation to last.
  6. Enter an Inventory Cache TTL to set how long the cache lasts.
  7. Select an inventory dimension.
  8. Save your changes.