Typically, the status of a fulfillment order updates automatically as the order moves
through the fulfillment workflow. If needed, you can also update the status manually if the order
hasn’t yet been fulfilled. However, you can’t go back to a status that’s already been passed in
the workflow.
Required Editions
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From the Navigation bar, open the Fulfillment Orders list view page.
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Select the fulfillment order number, and open the corresponding fulfillment order
record.
You can also open a fulfillment order directly from the associated order summary.
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On the upper right of the Fulfillment Order page, click
and select
Edit.
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Select a new status for the fulfillment order.
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Save your changes.