Sales Channel Fields

The Sales Channel object represents an order source, such as a web storefront, physical store, marketplace, or mobile app. If you use Salesforce B2C Commerce, we recommend creating a sales channel record for each site in your B2C Commerce implementation.

Required Editions

View supported editions.
Note
Note Depending on your page layout and field-level security settings, some fields aren’t visible or editable.

This table lists the fields on the Sales Channel object.

Field Label Description
Description The description of the sales channel.
External Channel Number The external system identifier for the sales channel.
Sales Channel Name The name of the sales channel.
Type

The type of the sales channel. Each type corresponds to one type category.

Possible values are:

  • B2B
  • B2C
  • Other

You can customize the type values to represent your business processes, but the type category values are fixed because some order processing is based on those values.