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Order Management Report Templates

Order Management includes five prebuilt report templates based on custom report types.

Required Editions

View supported editions.

The Order Management report templates are provided in an unlocked package. Install the Order Management Basic Reports package and clone the templates to create reports tailored to your business needs.

This table lists the reports provided in the package.

Report Name Description Fields Included
Orders and Sales by Sales Channel. Shows the volume of orders coming in to Order Management and the sales amount by sales channel.
  • Order Summary Number
  • Original Order Number
  • Sales Channel
  • Total with Tax
Fulfillment Order Status Shows where orders are being fulfilled, the status of fulfillment orders, and fulfillment trends.
  • Fulfilled Location
  • Fulfillment Order Number
  • Fulfillment Status
  • Order Product Summary Name
  • Order Summary Number
Refunds with Reason Code Shows return amounts, quantities, and reasons, which items are being returned, and the customers who are returning the items.
  • Account Name
  • Change Order Product (Total Amount with Tax)
  • Change Order Status
  • Change Type
  • Order Product Summary name
  • Quantity Returned
  • Reason
  • Sales Channel
Order Cancellation Shows cancellation quantities and reasons, which items are being canceled, and the customers who are canceling the items.
  • Account Name
  • Change Type
  • Order Product Summary Name
  • Order Summary Number
  • Quantity Canceled
  • Reason
Appeasement with Reason Code Shows discount amounts and reasons, which items are being discounted, and which customers are receiving discounts.
  • Account Name
  • Change Type
  • Create Date
  • Line Adjustment with Tax
  • Order Product Summary Name
  • Order Summary Number

See Also