---
schema_version: "1"
id: b96f68b9bf5ddb96f7dc75fe13c86470f859810dfd981f11032b8f56fb8086b3
title: Remove an Item from a Fulfillment Order
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/om_remove_an_item_from_a_fulfillment_order.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.om_remove_an_item_from_a_fulfillment_order.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: ddd183838e8eae0d27b27d91a4e14ae2807ba23ea6f27cda99f84026c52dd378
description: Removing an item from a fulfillment order cancels the fulfillment process for the item. You can remove an order item only if it hasn’t been fulfilled. For example, you can reallocate an item to a new fulfillment order if the item is no longer available at the specified location.
products:
  - Commerce
  - Salesforce Order Management
release: "264"
---
# Remove an Item from a Fulfillment Order

Removing an item from a fulfillment order cancels the fulfillment process for the item. You can remove an order item only if it hasn’t been fulfilled. For example, you can reallocate an item to a new fulfillment order if the item is no longer available at the specified location.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=commerce.om_editions.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-om_order_management-264-0-0-production-enus/4c4844e3-a194-4a65-95b7-17291a6dbefa/images/icon_note.png)

Note Removing an item from a fulfillment order doesn’t remove the item from the order. To remove an item from the order, cancel the item from the order summary.

1. From the Navigation bar, open the Fulfillment Orders list view page.
2. Select the fulfillment order number, and open the corresponding fulfillment order record.
    
    You can also open a fulfillment order directly from the associated order summary.
3. On the Fulfillment Order page, open the Related tab.
4. On the line that contains the order item that you want to remove, click ![The Action menu drop-down arrow.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-om_order_management-264-0-0-production-enus/4c4844e3-a194-4a65-95b7-17291a6dbefa/om_order_management/images/actions_button.png) and select **Edit**.
5. Change the number in the Quantity field. You can only decrease the quantity.
6. To create a new fulfillment order for the removed item, select **Save & New** and enter the details.
7. Save your changes.

The fulfillment order and order product summary are updated to reflect the new quantity.

#### See Also

- [Order Fulfillment](https://help.salesforce.com/s/articleView?id=commerce.om_order_fulfillment.htm&release=264.0.0&type=5 "The order fulfillment process streamlines the allocation, assignment, picking, packing, and shipment of order items.")