---
schema_version: "1"
id: b6022d318cd3a443a59bfaec1a98e4b737fe38286b119de1708d85c8c5202a57
title: Provision a B2C Commerce Connection
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/om_provision_a_b2c_commerce_connection.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.om_provision_a_b2c_commerce_connection.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 390df6882822a9df7e8af9f3be443599e35b612e875786131eb1e2e901ab5e24
description: Set up and activate the B2C Commerce storefront integration or related features.
products:
  - Commerce
  - Salesforce Order Management
release: "264"
---
# Provision a B2C Commerce Connection

Set up and activate the B2C Commerce storefront integration or related features.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=commerce.om_editions.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

To avoid provisioning failure, deactivate all connections from the core org if you’re refreshing or deleting the org or if you’re resetting/dbiniting a B2C instance. This step is important when

- The org moves to a different instance
- B2C Commerce moves to a different realm
- The core org's mydomain changes

If you’re reprovisioning a previous connection to a refreshed B2C Commerce sandbox instance, or a previous connection that wasn’t explicitly deactivated, contact Salesforce Customer Support.

1. From Setup, in the Quick Find box, enter B2C Commerce Connections, and then select **B2C Commerce Connections**.
2. If you’re adding a connection to a B2C Commerce instance that already has at least one connection, find it in the Tenant Connections section and click **Edit**. Otherwise, if you’re provisioning the first connection to a B2C Commerce instance, follow these steps:
    1. In the Tenant Connections section, click **New Connection**.
    2. In the Connection Name box, enter a descriptive name for the connection.
        
        You can change the connection name at any time by selecting it on this page.
    3. In the B2C Instance ID box, enter your B2C Commerce realm instance ID. To get your instance ID, log into B2C Commerce Business Manager and navigate to **Administration** | **Global Preferences** | **Salesforce Order Management Configuration**. The Tenant ID displayed on that page is the instance ID.
    4. Click **Save**. The Allow Tenant Linkage window appears.
    5. Click **Allow**.
3. In the Available Connection Types box, select the types that you want to provision, then move them to the Selected Connection Types box by clicking the right arrow.
4. Click **Save**.

The new connections appear in the Tenant Connections list. Depending on a connection’s type, its status can be Provisioned or Queued. When a queued connection’s provisioning is completed, its status changes to Provisioned and a notification is sent to the System Administrator email address.

#### See Also

- [Deactivate a B2C Commerce Connection](https://help.salesforce.com/s/articleView?id=commerce.om_deactivate_a_b2c_commerce_connection.htm&release=264.0.0&type=5 "Deactivate the B2C Commerce storefront integration or a related feature. Before refreshing or running DBInit on a B2C Commerce instance, deactivate all of its connections.")
- [Provision a B2C Commerce Connection (video)](https://www.youtube.com/watch?v=hXDs8UVuPHw&list=PLFNbZmUNjID7UuW9nGFwbNgAVF3yNlu3v&index=8)