---
schema_version: "1"
id: 606ab67cc59400d939d711f318615b6d3af66f4bc63ed6a17bf690ec2c6b1f02
title: Payment Authorization Adjustment Fields
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/om_payment_authorization_adjustment_fields.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.om_payment_authorization_adjustment_fields.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: c0b649ac9352443e7534595e8306f14807142949ac9ee05dedeb0b2df54f4ad0
description: The Payment Authorization Adjustment object shows information about an adjustment made to an authorized transaction.
products:
  - Commerce
  - Salesforce Order Management
release: "264"
---
# Payment Authorization Adjustment Fields

The Payment Authorization Adjustment object shows information about an adjustment made to an authorized transaction.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=commerce.om_editions.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-om_order_management-264-0-0-production-enus/4c4844e3-a194-4a65-95b7-17291a6dbefa/images/icon_note.png)

Note Depending on your page layout and field-level security settings, some fields aren’t visible or editable.

This table lists the fields on the Payment Authorization Adjustment object.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d42181e66">Field Label</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d42181e69">Description</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Field Label" class="slds-cell-wrap" style="vertical-align:top;" headers="d42181e66 ">Account</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42181e69 ">The account of the customer who made the original payment associated with this
              adjustment.</td>

          </tr>
          <tr class="">
            <td data-label="Field Label" class="slds-cell-wrap" style="vertical-align:top;" headers="d42181e66 ">Adjustment Type</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42181e69 ">
              <p>Indicates how the payment adjustment is used.</p>
              <p>Possible values are:</p>
              <ul>
                <li>Capture</li>
                <li>Reversal</li>
                <li>Sale</li>
              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Field Label" class="slds-cell-wrap" style="vertical-align:top;" headers="d42181e66 ">Amount</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42181e69 ">The amount of the adjustment applied to the associated payment authorization.</td>

          </tr>
          <tr class="">
            <td data-label="Field Label" class="slds-cell-wrap" style="vertical-align:top;" headers="d42181e66 ">Audit Email</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42181e69 ">The email address of the customer who made the original payment associated with this
              adjustment.</td>

          </tr>
          <tr class="">
            <td data-label="Field Label" class="slds-cell-wrap" style="vertical-align:top;" headers="d42181e66 ">Comments</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42181e69 ">Comments about the payment authorization adjustment.</td>

          </tr>
          <tr class="">
            <td data-label="Field Label" class="slds-cell-wrap" style="vertical-align:top;" headers="d42181e66 ">Date</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42181e69 ">The date when the payment adjustment was made.</td>

          </tr>
          <tr class="">
            <td data-label="Field Label" class="slds-cell-wrap" style="vertical-align:top;" headers="d42181e66 ">Effective Date</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42181e69 ">The date when the adjustment takes effect on the payment authorization.</td>

          </tr>
          <tr class="">
            <td data-label="Field Label" class="slds-cell-wrap" style="vertical-align:top;" headers="d42181e66 ">Gateway Date</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42181e69 ">The date when the payment adjustment was processed by the payment gateway.</td>

          </tr>
          <tr class="">
            <td data-label="Field Label" class="slds-cell-wrap" style="vertical-align:top;" headers="d42181e66 ">Gateway Reference Details</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42181e69 ">Additional information about the payment adjustment that can’t be stored in other
              fields on the payment adjustment record.</td>

          </tr>
          <tr class="">
            <td data-label="Field Label" class="slds-cell-wrap" style="vertical-align:top;" headers="d42181e66 ">Gateway Reference Number</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42181e69 ">The payment adjustment transaction ID created by the payment gateway. </td>

          </tr>
          <tr class="">
            <td data-label="Field Label" class="slds-cell-wrap" style="vertical-align:top;" headers="d42181e66 ">Gateway Result Code</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42181e69 ">The gateway-specific result code for the payment adjustment. This code is mapped to a
              Salesforce result code.</td>

          </tr>
          <tr class="">
            <td data-label="Field Label" class="slds-cell-wrap" style="vertical-align:top;" headers="d42181e66 ">Gateway Result Code Description</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42181e69 ">The description of the gateway result code.</td>

          </tr>
          <tr class="">
            <td data-label="Field Label" class="slds-cell-wrap" style="vertical-align:top;" headers="d42181e66 ">IP Address</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42181e69 ">The IP address of the user who initiated the payment adjustment.</td>

          </tr>
          <tr class="">
            <td data-label="Field Label" class="slds-cell-wrap" style="vertical-align:top;" headers="d42181e66 ">MAC Address</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42181e69 ">The MAC address of the user who initiated the payment adjustment.</td>

          </tr>
          <tr class="">
            <td data-label="Field Label" class="slds-cell-wrap" style="vertical-align:top;" headers="d42181e66 ">Payment Authorization Adjust Number</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42181e69 ">The auto-generated ID number of the payment authorization adjustment. </td>

          </tr>
          <tr class="">
            <td data-label="Field Label" class="slds-cell-wrap" style="vertical-align:top;" headers="d42181e66 ">Payment Authorization</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42181e69 ">The payment authorization associated with the payment adjustment.</td>

          </tr>
          <tr class="">
            <td data-label="Field Label" class="slds-cell-wrap" style="vertical-align:top;" headers="d42181e66 ">Phone</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42181e69 ">The phone number of the customer who made the original payment associated with the
              adjustment.</td>

          </tr>
          <tr class="">
            <td data-label="Field Label" class="slds-cell-wrap" style="vertical-align:top;" headers="d42181e66 ">Processing Mode</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42181e69 ">
              <p>Indicates whether the payment adjustment was made outside of the Salesforce
                platform.</p>
              <p>Possible values are:</p>
              <ul>
                <li>External—The transaction occurred outside of the Salesforce payment platform.</li>
                <li>Salesforce—Salesforce made and recorded an external call to the payment gateway.</li>
              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Field Label" class="slds-cell-wrap" style="vertical-align:top;" headers="d42181e66 ">Salesforce Result Code</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42181e69 ">
              <p>The Salesforce result code for the payment adjustment transaction. This value can be
                mapped to one or more gateway result codes.</p>
              <p>Possible values are:</p>
              <ul>
                <li>Decline—The gateway call failed, but it may still work if the transaction is attempted
                  again. For example, the customer had insufficient funds or briefly lost their
                  connection.</li>
                <li>Indeterminate—The gateway didn’t respond to the call. This response usually happens
                  when Salesforce times out while waiting for a response from the gateway.</li>
                <li>Permanent Fail: The gateway call failed and won’t work even if tried again. Gateway
                  calls fail permanently for one of two reasons:<ul class="simple">
                    <li>Hard Decline—The customer’s payment account has been closed or terminated.</li>
                    <li>Fraud—The gateway recognized the payment or payment method as known fraud</li>
                  </ul>
                </li>
                <li>Requires Review—The customer’s bank requires more information before completing the
                  payment.</li>
                <li>Success—The gateway call succeeded.</li>
                <li>System Error—Salesforce ended the payment request before receiving a response. For
                  example, Salesforce lost credentials or access to its server. Salesforce ends payment
                  calls if it doesn’t receive a response from the gateway within two minutes.</li>
                <li>Validation Error—Customer payment data was incorrect. For example, the payment was
                  submitted with a misspelling in the credit card address or an incorrect CVV.</li>
              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Field Label" class="slds-cell-wrap" style="vertical-align:top;" headers="d42181e66 ">Status</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d42181e69 ">
              <p>Indicates the status of the payment adjustment transaction.</p>
              <p>Possible values are:</p>
              <ul>
                <li>Canceled—The payment adjustment has been voided and can no longer be allocated.</li>
                <li>Draft—The payment adjustment can be edited before posting it and allocating it to a
                  target.</li>
                <li>Processed—The payment adjustment has been finalized and can be allocated against a
                  target.</li>
              </ul>
            </td>

          </tr>
        </tbody>
      </table>

#### See Also

- [Order Management Objects and Fields](https://help.salesforce.com/s/articleView?id=commerce.om_order_management_objects_and_fields.htm&release=264.0.0&type=5 "Learn about the standard objects and fields available for reporting in Order Management.")