Some Order Management features require you to download a package link before you can configure and use them. Before downloading a package for the first time, ensure your org meets the requirements. Some package links have multiple requirements.
Required Editions
| View supported editions. |
| Feature | Description | Link | Requirements |
|---|---|---|---|
| Order on Behalf Of External | Place orders on behalf of customers. The Order on Behalf Of feature can work without Order Management. | https://sfdc.co/ExternalPaymentOOBO |
D2C Commerce, B2B Commerce, PayGo, B2C Premium, Advanced, Order Management Growth, or Order Visibility |
| Return Insights | Use Einstein to summarize and analyze the reasons for product returns. | https://sfdc.co/ReturnInsights |
Order Management Growth combined with Data 360 |
| Distributed Order Management for Full Order Management | Manage routing for order fulfillment. | http://sfdc.co/DOMPackagePart1 |
Order Management Growth, Commerce Advanced, or B2C Premium |
| Store Fulfillment Application | Manage the picking and packing process for order fulfillment. | http://sfdc.co/DOMPackagePart2 |
Order Management Growth, Commerce Advanced, or B2C Premium |
| Distributed Order Management for Order Management Lite | Manage routing for order fulfillment. | http://sfdc.co/OMSLiteDOM |
D2C Commerce, B2B Commerce, or PayGo |