---
schema_version: "1"
id: 893dc51cd447525861fd5a8cc46c66a8b9c1b83c33fa23fa0f5e1b01f55e2bc2
title: Pack a Fulfillment Order
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/om_pack_fulfillment_orders.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.om_pack_fulfillment_orders.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 9a251980207fb8ee12fa6a14d9097fb5d60b04402e9254df18781696889656fe
description: After an order is picked, it shows in the Ready to Pack tab. From there, you can pack the item quantities, reject any that couldn’t be fulfilled, print your shipping label, and ship the order.
products:
  - Commerce
  - Salesforce Order Management
release: "264"
---
# Pack a Fulfillment Order

After an order is picked, it shows in the Ready to Pack tab. From there, you can pack the item quantities, reject any that couldn’t be fulfilled, print your shipping label, and ship the order.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=commerce.om_editions.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

1. Open the Store Fulfillment app, and select a location, if necessary.
2. Select **Ready to Pack**.
3. For the order that you’re packing, click **Start Packing**.
    
    If you refresh the page or return to the orders page, your progress on the current order is lost.
4. Increase Quantity in Shipment for each quantity that you add as you pack the order.
    
    Item quantity can be limited by rejections that occurred during picking. If multiple orders required an item but only a partial quantity of that item was picked, the oldest orders are prioritized. If only part of the total quantity is picked, some or all of an item’s quantity is rejected in the newer order.
5. To add item quantity to separate shipments, either click **Add New Shipment** or select another shipment.
6. To reject an item or item quantity, leave the rejected quantity out of the order. The option to add rejection reasons appears when you click Finish Packing.
7. After adding all available item quantities to shipments, click **Finish Packing**.
8. If you’ve left any item quantity unpacked, select a rejection reason. Rejection reasons are optional. After you’ve finished selecting rejection reasons, click **Next**.
9. Confirm that your packing is complete.
10. To print a shipping label, click **Print Shipping Labels**.
11. Click **Ship Order**.

#### See Also

- [Store Fulfillment Application Overview](https://help.salesforce.com/s/articleView?id=commerce.om_store_fulfillment_app.htm&release=264.0.0&type=5 "The Store Fulfillment app gives you quick and easy access to each step of the fulfillment process: selecting a store, finding new orders for the store, creating a ticket for one or more orders, picking or rejecting items, and packing them up or shipping them out.")