---
schema_version: "1"
id: 287d81499c033a27d25158af9e7e1dce07780886cd684237ec4bd2cb11f83e18
title: Prerequisites for Order Management
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/om_impl_before_you_begin.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.om_impl_before_you_begin.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: e64cc170fcc364fefa17b0d91f8f3b4f9d8415f1bbb71eb88277a32120b258b3
description: There are a few mandatory steps to take before setting up Order Management. Some of these steps depend on which Commerce product you’re running. Additionally, there are a few optional steps you can take before proceeding with the setup.
products:
  - Commerce
  - Salesforce Order Management
release: "264"
---
# Prerequisites for Order Management

There are a few mandatory steps to take before setting up Order Management. Some of these steps depend on which Commerce product you’re running. Additionally, there are a few optional steps you can take before proceeding with the setup.

Mandatory prerequisites:

- Make sure that Lightning Experience is enabled. Order Management isn’t supported on Salesforce Classic or Mobile. You can view record pages on Mobile, but can’t use Order Management features.
- Purchase and activate an Order Management license. A license is included with a developer org or when you’re using a partner-approved Order Management template ID to create a trial org.
- Turn on Chatter in **Setup** | **Feature Controls** | **Chatter** | **Chatter Settings**.
- For B2B or D2C Commerce, run the [Commerce Setup Assistant](https://help.salesforce.com/s/articleView?id=commerce.comm_csa_automations.htm&language=en_US).

Optional setup steps

- Enable person accounts. You can enable person accounts via the Commerce Setup Assitant additional setup steps or you can [enable them manually](https://help.salesforce.com/s/articleView?id=commerce.commerce_enable_person_accounts.htm&language=en_US).
- [Enable multiple currencies](https://help.salesforce.com/s/articleView?id=sales.admin_enable_multicurrency.htm&language=en_US).

#### See Also

- [Implement Order Management](https://help.salesforce.com/s/articleView?id=commerce.om_impl_intro.htm&release=264.0.0&type=5 "Order Management can run with all Commerce products. After configuration, there are some additional steps B2C Commerce orgs must take to link their stores with Order Management.")