You can use all Order Management service flows out of the box, and you can also
customize a flow and expand its functionality. This customization sets the discount tax type
based on your store’s locale. Depending on the discount tax type, when a customer service
representative discounts an amount off an order, the amount either does or doesn’t include the
tax amount. You can set a discount tax type in the discount flow.
Required Editions
You can set a discount tax type in the discount flow.
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Click
at the top of
the page, and then select Setup.
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In the Quick Find box, enter flows, and select
Flows.
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Select the flow that you’re customizing.
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In the flow, open the Manager tab.
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Find and select the discountAmountType variable.
- If your store uses a Net tax policy, we recommend setting the default value to
AmountWithoutTax.
- If your store uses a Gross tax policy, we recommend setting the default value to
AmountWithTax.
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Click Done.
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Click Save.
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If you’re ready to activate the flow, click Activate.
