Exchanges with RMA Setup

After you have installed and configured either an Order Management, B2B Commerce, or D2C Commerce org, configure Exchanges with RMA Returns.

To set up Exchanges with RMA, complete these steps in order.

1. Set Up Prerequisites for Exchanges RMA
2. Activate the Exchanges with RMA Flow Template
3. Configure Flow for Exchanges with RMA
4. Add the Exchanges with RMA Flow to an Object Page
5. Add Country and State Picklists
6. Connect B2C Commerce and Salesforce
7. Add a Web Store Inventory Source for Exchanges with RMA (B2C Only)
8. Payments for Exchanges with RMA