---
schema_version: "1"
id: bf9d6327d644e9ee1cd0a8304c3dd122395e878393e495d165e136a479e9ca02
title: Distributed Order Management
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/om_distributed_order_management.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.om_distributed_order_management.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 625e6108c292f456b85061293e5d90e7a9fa1d8597730c74d20cfb6be3af9ce9
description: Order Management includes tools for distributing orders across your fulfillment network based on custom business logic. If you use Salesforce Omnichannel Inventory, you can also incorporate its availability features into your order routing process.
products:
  - Commerce
  - Salesforce Order Management
release: "264"
---
# Distributed Order Management

Order Management includes tools for distributing orders across your fulfillment network based on custom business logic. If you use Salesforce Omnichannel Inventory, you can also incorporate its availability features into your order routing process.

- **[Routing via Flows](https://help.salesforce.com/s/articleView?id=commerce.om_routing_flows_dom.htm&release=264.0.0&type=5)**  
    A series of automated routing flows picks up order summaries, determines which fulfillment locations can most efficiently handle the order's items, and routes its inventory reservations to those locations. When the automated process has trouble with an order, it creates a process exception to notify users of the issue. An included screen flow allows a user to manually create fulfillment orders for that order. Then, a special automated flow picks up those fulfillment orders and inserts them back into the main process.