---
schema_version: "1"
id: 2e12b59cdcf6e5a092d84eb8d8eb92ccb158e45e24666a5b014803cfa3a24ed4
title: Charge Return and Cancel Fees
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/om_charge_return_fees.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.om_charge_return_fees.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 713de517f215c7b74e3f43e00a8a66905d0a0bac6340b5d6b4c1546160e981b6
description: You can charge fees for an order item being returned or canceled. Create one or more products to represent the fees, then implement a return or cancel process that handles them.
products:
  - Commerce
  - Salesforce Order Management
release: "264"
---
# Charge Return and Cancel Fees

You can charge fees for an order item being returned or canceled. Create one or more products to represent the fees, then implement a return or cancel process that handles them.

- **[Create Return and Cancel Fee Products](https://help.salesforce.com/s/articleView?id=commerce.om_create_return_fee_products.htm&release=264.0.0&type=5)**  
    For each type of fee that you want to charge, create a product record and one price book entry for each supported currency. The actual price doesn’t matter, because you specify the fee amount when you create a return order or process a simple return or cancel.
- **[Return and Cancel Fee Processes](https://help.salesforce.com/s/articleView?id=commerce.om_return_fee_process.htm&release=264.0.0&type=5)**  
    To charge a fee on a return order line item during an RMA return, include the fee when creating the return order and process it when returning the return order line item. To charge a fee on a simple return or cancel, include it when submitting the return or cancel.