---
schema_version: "1"
id: ee3d13ccfad3dd802040e11c968eceaf471ad19fcdabc2521f573e39a3fd65ea
title: Commerce Delivery Service and Order Fulfillment
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/om_cds_overview.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.om_cds_overview.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: ceda96d90e2bae278f6c412225398c511b4c4e1ca54c8d963c8b088d73e12d44
description: Configure fulfillment from start to finish by using Commerce Delivery Service (CDS).
products:
  - Commerce
  - Salesforce Order Management
release: "264"
---
# Commerce Delivery Service and Order Fulfillment

Configure fulfillment from start to finish by using Commerce Delivery Service (CDS).

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=commerce.om_editions.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

CDS unites all parts of delivery and fulfillment under one umbrella.

- Processing times: Set processing times to guide and inform delivery estimations. You can configure processing times at multiple levels: shipping carrier, category, product, location, and delivery estimation.
- Shipping carriers and methods: Connect your org to preselected carriers to get real-time shipping data, or add your own carriers and configure static shipping information. Create methods to provide customers with flexibility to fit their individual needs.
- Routing rules: Control order routing without navigating large, complex flows. Create custom routing rules and detailed flow logic to make routing work for your org. Make groups of rules that select fulfillment locations based on inventory, distance, splits, processing time, markdown risk, and more.
- Delivery estimations: Use your processing time, real-time shipping info, and custom-built routing to provide your customers with precise delivery times for their orders.

You can use some parts of CDS independently. For example, you can set up Delivery Estimations even if you use flow-based routing instead of routing rules. However, in this case, Delivery Estimation can’t use flow-based routing to predict delivery dates. It relies on carrier data, processing times, and, optionally, the default routing logic.

- **[Enable Order Fulfillment Setup](https://help.salesforce.com/s/articleView?id=commerce.om_enable_order_management_setup.htm&release=264.0.0&type=5)**  
    The Order Fulfillment Setup section is the landing page for all components of Commerce Delivery Service (CDS).
- **[Set Up Shipping for Order Management](https://help.salesforce.com/s/articleView?id=commerce.om_del_est_set_up_shipping.htm&release=264.0.0&type=5)**  
    Order Management supports both managed and static shipping carriers. The managed shipping carriers are Canadian Post, FedEx, Royal Mail, UPS, and USPS. A shipping carrier method is a specific method that transports a product or order to its destination. For example, an org that uses the shipping carrier FedEx has the shipping carrier methods FedEx Overnight, FedEx Priority, and FedEx Ground.
- **[Routing via Rules](https://help.salesforce.com/s/articleView?id=commerce.om_routing_rules_overview.htm&release=264.0.0&type=5)**  
    Use rule groups to modify routing logic directly in the Order Management UI instead of using code or Salesforce Flow.
- **[Delivery Estimations for Order Management Overview](https://help.salesforce.com/s/articleView?id=commerce.om_del_est_overview.htm&release=264.0.0&type=5)**  
    Provide customers with accurate delivery times by showing delivery dates on your store’s product detail and checkout pages.