---
schema_version: "1"
id: 2f6dea20cb403174c3436f4b181e39e0c0b9003adf81ce0f68dc7934bb8d6350
title: Add a Service Flow to an Object Record Page
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/om_add_service_flow_to_object_page.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.om_add_service_flow_to_object_page.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: a4956b672fcf1a37175166105e9c251b1c76ae41ef6cc18b06492e46bdc21e7d
description: You can give users easy access to a flow by adding it to the Actions & Recommendations component on an object’s Lightning record page. Most Order Management flows service existing order summaries, so they’re usually added to the Order Summary record page. The Order on Behalf Of flow creates an order for a customer, so we recommend adding it to the Account page. That allows a customer service agent to create an order for a customer while viewing the customer’s account.
products:
  - Commerce
  - Salesforce Order Management
release: "264"
---
# Add a Service Flow to an Object Record Page

You can give users easy access to a flow by adding it to the Actions & Recommendations component on an object’s Lightning record page. Most Order Management flows service existing order summaries, so they’re usually added to the Order Summary record page. The Order on Behalf Of flow creates an order for a customer, so we recommend adding it to the Account page. That allows a customer service agent to create an order for a customer while viewing the customer’s account.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=commerce.om_editions.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

1. From Setup, in the Quick Find box, enter Actions & Recommendations, and then select **Actions & Recommendations**.
2. Click **New Deployment**, and then click **Next**.
3. After you name the deployment, select **Flows and quick actions**, deselect **Recommendations**, and click **Next**.
4. In the Available Objects list, move the object, such as **Order Summary** or **Account**, to the Selected Objects list, and click **Next**.
5. Select the **Default** tab.
6. In the All Actions list, drag the flows that you want to make available to the **Top Pinned** section.
7. Select the flow checkboxes, and click **Unmark Removable**.
8. Click **Next**, and then click **Save**.
9. In Lightning App Builder, edit the selected object’s record page. To edit an object record page, you open an existing record of that object. If none exists, then create one.
    
    To create an order summary record, verify that your Create Order Summary flow is active, and then create and activate an order. Activating an order triggers the Create Order Summary flow. Because order summaries require several related records, don’t manually create an order summary.
    
    1. Open a record page.
    2. From Setup, select **Edit Page**.
    3. In the preview layout, select the **Actions & Recommendations** component.
    4. For Actions & Recommendations Deployment, select the deployment that you created, and click **Save**.
    5. Click **Activate**, and then click **Save**.
    6. Click **Activation**.
    7. Save the page as the org default.

#### See Also

- [Order Management and Salesforce Flow](https://help.salesforce.com/s/articleView?id=commerce.om_configure_om_flows.htm&release=264.0.0&type=5 "Order Management works with Salesforce Flow to help you to create manual and automated functions. We provide out-of-the-box flow templates for processes such as order summary creation, placing orders on behalf of shoppers, order fulfillment, and order servicing.")
- [Automate Your Business Processes: Build a Flow](https://help.salesforce.com/s/articleView?id=platform.flow_build.htm&type=5&language=en_US)