---
schema_version: "1"
id: 81613054b32be6900b44c2fe3094c1363f4b7251867fadb7508a9658e526aa11
title: Add the Exchanges with RMA Flow to an Object Page
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/om_add_exchanges_rma_flow_object_page.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.om_add_exchanges_rma_flow_object_page.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 43d7f54420c2e04deac5db3ce167f0c6e8353f6a5b32a96cd3a08ec9447bcc57
description: Give customer service representatives easy access to the Exchanges RMA flow by adding it to the Actions & Recommendations component on a Lightning page for an object. Because all orders are associated with an order summary, add the flow to the Actions and Recommendations component on the order summary page.
products:
  - Commerce
  - Salesforce Order Management
release: "264"
---
# Add the Exchanges with RMA Flow to an Object Page

Give customer service representatives easy access to the Exchanges RMA flow by adding it to the Actions & Recommendations component on a Lightning page for an object. Because all orders are associated with an order summary, add the flow to the Actions and Recommendations component on the order summary page.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=commerce.om_editions.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

Previous step: [Configure Flow for Exchanges with RMA](https://help.salesforce.com/s/articleView?id=commerce.om_exchanges_rma_flow_ensure_funds_refunds.htm&release=264.0.0&type=5 "Exchanges with RMA support both EnsureFunds and EnsureRefunds. These variables must be configured properly in your org.")

See all steps in [Exchanges with RMA Setup](https://help.salesforce.com/s/articleView?id=commerce.om_exchanges_rma_setup.htm&release=264.0.0&type=5 "After you have installed and configured either an Order Management, B2B Commerce, or D2C Commerce org, configure Exchanges with RMA Returns.").

1. From Setup, in the Quick Find box, search for and select **Actions & Recommendations**.
2. Click **New Deployment**, and then click **Next**.
3. Name the deployment, select **Flows and quick actions**, deselect **Recommendations**, and click **Next**.
4. In the Available Objects list, move the objects that you want to add the flow to, such as Account, to the Selected Objects list, and click **Next**.
5. On the Default tab, in the All Actions list, drag your Exchanges RMA flow to the Top Pinned section.
6. Select your Exchanges RMA flow, and click **Unmark Removable**.
7. Click **Next**, click **Save**, and click **Let’s Go**.
8. Open the record page for an object that you added the flow to, such as Account or Order Summary Record Page.
9. Click **Edit**.
10. Select the Actions & Recommendations component in the preview layout.
11. For Actions & Recommendations Deployment, select the deployment that you created, and click **Save**.
12. Click **Activation...**
13. Make sure the page is the org default for the desktop form factor.
14. Click **Close** and the click **Save**.

Next step: [Add Country and State Picklists](https://help.salesforce.com/s/articleView?id=commerce.om_add_country_state_picklists_oobo.htm&release=264.0.0&type=5 "To let customer service representatives (CSR) select state and country codes for an address from a dropdown menu, enable state and country picklists. If you don’t enable picklists, the CSR must enter the state and country code into the address, which can introduce errors.")