---
schema_version: "1"
id: fcab4478b7acca6104d6d3ac5d94ec6ebe3a871531e1d0d707fd57ea208b4881
title: Deactivate Omnichannel Inventory
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/oci_impl_disconnect_omnichannel_inventory.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.oci_impl_disconnect_omnichannel_inventory.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 9223edc6bffbdf21bda097dfc9899abeaf5fbc4736d2522b5260f93687e8b427
description: This process includes steps to deactivate the connection between B2C Commerce and Omnichannel Inventory.
products:
  - Commerce
  - Omnichannel Inventory
release: "264"
---
# Deactivate Omnichannel Inventory

This process includes steps to deactivate the connection between B2C Commerce and Omnichannel Inventory.

Before deactivating a B2C Commerce instance from Omnichannel Inventory, consider these recommendations:

- Plan to identify which inventory reservations are made in each system and handle them appropriately.
- If you plan to turn on the integration again, maintain the Omnichannel Inventory data import processes. By keeping them active, the data cache is up to date when you reactivate the integration.

Deactivate the connection:

1. Log in to Salesforce, and go to Setup.
2. In the Quick Find box, enter B2C Commerce, and then select **B2C Commerce Connections**.
3. In the Tenant Connection for which you want to remove the Omnichannel Inventory connection, click **Edit**.
4. In the Selected Connection Type list, select **Omnichannel Inventory** and move it to the Available Connection Type list.
5. Click **Save**.
6. Confirm that the information is correct, and click **Save**.

When a connection is deactivated, it no longer appears in the Tenant Connection List. However, depending on its connection type, it might not deactivate immediately. In that case, it appears in the Tenant Connection List with the status Pending Deactivation until it deactivates. When it’s deactivated, a notification is sent to the System Administrator email address.

For information on troubleshooting the integration between B2C Commerce and Omnichannel Inventory, see [Troubleshooting the Omnichannel Inventory Integration](https://documentation.b2c.commercecloud.salesforce.com/DOC1/topic/com.demandware.dochelp/content/b2c_commerce/topics/inventory/b2c_troubleshooting_omnichannel_inventory_integration.html) in the B2C Commerce Infocenter.