Omnichannel Inventory Basics

Familiarize yourself with basic Omnichannel Inventory concepts to help you plan your implementation.

For information on terminology, see the Omnichannel Inventory Glossary in Salesforce Help.

  • The Inventory Lifecycle
    This example illustrates the process of setting up and maintaining a system using Omnichannel Inventory with Salesforce Order Management and B2C Commerce.
  • Inventory Fulfillment Locations
    Omnichannel Inventory uses three objects to represent the facilities that fulfill orders: Location, Location Group, and Location Group Assignment.
  • Inventory Reservations
    When an order is placed, the system reserves inventory to fulfill that order. A reserved quantity of a specific product at a location or location group is called a reservation. When a reservation is assigned to a location group, you can implement business rules to transfer it to a specific location for fulfillment.
  • Configuring Locations for Order Shipping and Pickup
    You can configure a fulfillment location to ship order products or provide Buy Online, Pick Up In Store (BOPIS) service.