B2C Commerce can be in one of three inventory modes: Commerce Platform Inventory, OCI Cache Enabled, Omnichannel Inventory.
- Commerce Platform Inventory: B2C Commerce handles availability and reservations internally. The Omnichannel Inventory integration isn’t active.
- OCI Cache Enabled: Omnichannel Inventory populates the availability data cache. However, B2C Commerce still handles availability and reservations internally.
- Omnichannel Inventory: The integration is active and B2C Commerce exclusively uses availability data in the cache and sends reservation requests to Omnichannel Inventory.
Initially, B2C Commerce is in Commerce Platform Inventory mode. When you first activate the integration with Omnichannel Inventory, B2C Commerce changes to OCI Cache Enabled mode. When the cache is ready, it can change to Omnichannel Inventory mode. The current mode is shown on the Omnichannel Inventory Integration page in Business Manager.