Activate the Integration

Activate the integration and start using Omnichannel Inventory with your B2C Commerce storefront.

Important Don’t begin this process until you verify that the initial import of inventory data into Omnichannel Inventory is complete. Use the importStatusLink API endpoint to check the import status.

1. In Business Manager, navigate to Administration | Operations | OCI Integration.
2. In the Omnichannel Inventory Integration Status section, click OCI Cache Enabled. B2C Commerce changes to OCI Cache Enabled inventory mode.
3. The Cache Status table begins populating with inventory data. Wait for data to appear for all inventory lists associated with locations and location groups.
   

   Note Normally, the cache requires at least one overnight data import to fully populate. For information on how the cache is populated, see Omnichannel Inventory Data Synchronization in the B2C Commerce Infocenter.
4. Verify that availability data in B2C Commerce matches the data in Omnichannel Inventory. To view B2C Commerce inventory data in Business Manager:
   1. Verify that availability data in B2C Commerce matches the data in Omnichannel Inventory. To view B2C Commerce inventory data in Business Manager:
   2. Select an inventory list.
   3. Select the Records tab for that list, and search for individual products. To review all the products in the list, leave the search field empty, and click Find.
   4. Select a product. The General tab shows the internal B2C Commerce availability data and the cached Omnichannel Inventory data for that product. Verify that the cached data matches the data in Omnichannel Inventory.
      

      Note Remember that in the OCI Future values, the Quantity is the sum of all future quantities for the product and the date is the date of the earliest future restock.
   5. Repeat the steps for each inventory list and product.
5. After you verify that all the Omnichannel Inventory data is in the cache, you can activate the integration. We recommend that you minimize the risk of overselling during the activation by taking one or more of these actions:
   1. Activate the integration during a quiet business time when you expect few incoming orders.
   2. Take your storefront offline temporarily while you activate the integration.
   3. Before activating the integration, export all orders that already have reserved inventory.
6. Navigate to Administration | Operations | OCI Integration.
7. In the Omnichannel Inventory Integration Status section, click Omnichannel Inventory. B2C Commerce changes to Omnichannel Inventory mode. Now B2C Commerce uses the cache for all availability data and sends inventory reservations to Omnichannel Inventory. Individual inventory records in B2C Commerce are read-only.
8. Verify that everything works properly.
9. Start following regular processes for importing inventory data into Omnichannel Inventory.
10. Stop the processes that import inventory data directly into B2C Commerce. Continuing to run them produces warning logs, but doesn’t overwrite the Omnichannel Inventory data cache.