Salesforce Docs Portal

Modify Order Management Flows to Include Reservation Tracking

The Salesforce Omnichannel Inventory flows perform routing, cancellation, and fulfillment, which are all transactions available in the reservation lifecycle after a reservation has been created. Add the reservation ID to each flow as needed.

Required Editions

View supported editions.
Flow Action Description
Get Inventory Availability Get inventory availability for one or more products at one or more inventory locations or location groups.
Transfer a Reservation Transfer one or more inventory reservations between locations or location groups and update inventory availability at the locations or location groups.
Fulfill a Reservation Fulfill one or more inventory reservations at a location and update inventory availability at the location.
Release a Reservation Release one or more inventory reservations at a location and update inventory availability at the location or location group.

See Also