Omnichannel Inventory Reservation Lifecycle

When an item is added to a cart, an inventory reservation is created and assigned an ID. All subsequent actions for the reservation, such as cancel, unreserve, transfer, and fulfill, generate events that are grouped under the reservation ID. You can review which reservations have completed their lifecycle and which haven’t.

Required Editions

View supported editions.

Multiple reservation IDs per order aren’t supported. For example, you can’t use reservation tracking with order on behalf of, even exchanges, reshipping, and adding items.

In this example, each action creates an event that is tracked with the associated reservation ID.

  • Reservation 1 was created, transferred, and fulfilled.
  • Reservation 2 was created, transferred, and canceled.
  • Reservation 3 is created and then unreserved.
Omnichannel Inventory reservation lifecycle