---
schema_version: "1"
id: e3fe63820dcbed88a80ad1d51437a2cdf35ac97b67abbdfaf2560000ea811fb1
title: Omnichannel Inventory Service
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/inv_omnichannel_inventory_service.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.inv_omnichannel_inventory_service.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: e74f3f327265bd4dbee9d48a6f47803f3c7005938f43ff62376c5bc45b122b32
description: The Omnichannel Inventory service is a collection of APIs that you can use to get inventory availability data and manage reservations across all your fulfillment channels. Retrieve inventory updates from your back-office systems, such as WMS, ERP, and POS. Provide near real-time inventory availability to shoppers, and reserve inventory when shoppers submit orders. You can also share inventory availability by location and location group for order fulfillment.
products:
  - Commerce
  - Omnichannel Inventory
release: "264"
---
# Omnichannel Inventory Service

The Omnichannel Inventory service is a collection of APIs that you can use to get inventory availability data and manage reservations across all your fulfillment channels. Retrieve inventory updates from your back-office systems, such as WMS, ERP, and POS. Provide near real-time inventory availability to shoppers, and reserve inventory when shoppers submit orders. You can also share inventory availability by location and location group for order fulfillment.

- **[Omnichannel Inventory APIs for B2B and D2C Commerce](https://help.salesforce.com/s/articleView?id=commerce.inv_omnichannel_inventory_apis.htm&release=264.0.0&type=5)**  
    Get near real-time inventory availability, streamlined reservation processing, and location-based order fulfillment with Salesforce APIs and Omnichannel Inventory. Provide customers with accurate inventory information and efficient order management.
- **[Omnichannel Inventory Connect REST APIs](https://help.salesforce.com/s/articleView?id=commerce.inv_omnichannel_inventory_connect_rest_apis.htm&release=264.0.0&type=5)**  
    Connect your inventory management process by connecting your Omnichannel Inventory service to Salesforce Platform apps. Use the Connect REST APIs to import and upload inventory files, access real-time inventory availability, and manage reservations.
- **[Omnichannel Inventory Headless API Endpoints](https://help.salesforce.com/s/articleView?id=commerce.inv_omnichannel_inventory_headless_apis.htm&release=264.0.0&type=5)**  
    Connect your Omnichannel Inventory service to your storefront and order management systems using Salesforce Commerce API endpoints. Import and upload inventory files, retrieve inventory updates from your back-office system, provide real-time availability data, and manage reservations. Maintain accurate inventory levels and ensure product availability across multiple channels.
- **[Omnichannel Inventory Integrations](https://help.salesforce.com/s/articleView?id=commerce.inv_omnichannel_inventory_integrations.htm&release=264.0.0&type=5)**  
    Connect Omnichannel Inventory with B2C Commerce, B2B Commerce, Salesforce Order Management, and your back-office systems to optimize fulfillment across your network of stores and distribution centers.
- **[Reservation Tracking in Omnichannel Inventory](https://help.salesforce.com/s/articleView?id=commerce.inv_track_reservation.htm&release=264.0.0&type=5)**  
    Reservation tracking simplifies the process of monitoring all reservation-related activities, from the moment that inventory is placed in a cart through fulfillment or cancellation. Each reservation has a unique ID that’s used to track actions associated with the reservation as it progresses through the fulfillment process.
- **[Shipping Eligibility for a Product](https://help.salesforce.com/s/articleView?id=commerce.inv_set_shipping_eligibility.htm&release=264.0.0&type=5)**  
    You can make an item ineligible to ship from a specific location but make it available for in-store pickup. This feature provides merchants more flexibility with how and from where an order is fulfilled.