Customize the Omnichannel Inventory Console

While the standard Omnichannel Inventory console is fully functional right away, you can customize it for your team. Add custom tabs and fields, modify page layouts and components, and assign the app to particular user profiles.

Required Editions

Configure console settings by using the App Manager in Setup. For example, update the console name, description, and branding and assign the app to the appropriate user profiles.

You can also customize the console by modifying the standard components, tabs, and fields. To add, remove, or change the location of components on a page, create custom pages, and modify the contents of components use the Lightning App Builder in Setup. To add custom tabs and fields and modify page layouts use the Object Manager in Setup.