Configure Internal Users for Commerce

Several internal users are involved in creating stores. System administrators perform Salesforce configuration tasks. Commerce admins perform commerce administration tasks, and merchandisers design and manage the storefront, import products, and configure search. Create a profile for these internal users, and then use the profile to create the users, assigning the appropriate permission set for each type of user.

Required Editions

View supported editions.

Note When configuring profiles, some admins prefer to work in the original profile user interface while others prefer the enhanced profile user interface. To ensure that all the profile settings are easily accessible, we recommended you Disable Enhanced Profile User Interface.

These instructions assume you're working with the original profile user interface.

To configure internal users, system administrators must clone the Identity User profile as the Commerce Business User Profile. When creating a commerce admin user, assign the Commerce Admin permission set. When creating a merchandiser user, assign the Merchandiser permission set.

1. Clone the Identity User profile.
   1. Click at the top of the page, and then select Setup.
   2. In the Quick Find box, enter Profiles, and then select Profiles.
   3. Next to Identity User, select Clone.
   4. For Profile Name, enter Commerce Business User Profile.
      You can choose another name, but keep in mind that this profile is used for your internal users.
   5. Click Save.
2. Configure the profile that you created.
   1. On the Profiles page, click Edit next to the profile you created.
   2. In the Custom App Settings section, for the Commerce app and in the Digital Experiences app, select Visible.
   3. In the Tab Settings section, change these items to Default On.
      • Accounts
      • Buyer Groups
      • Catalogs
      • Categories
      • CMS Channels
      • CMS Workspaces
      • Commerce Setup
      • Customer Workspace
      • Entitlement Policies
      • Guest Buyer Profile
      • Order Delivery Methods
      • Orders
      • Order Summaries
      • Price Adjustment Schedules
      • Price Books
      • Pricing Workspace
      • Promotion Workspace
      • Products
      • Product Workspace
      • Store Price Books
      • Stores
   4. Click Save.

Note Both the Commerce Admin permission set and the Merchandiser permission set allow access to buyer groups. Users who have access to buyer groups also have read access to all related buyer group members.

Important To allow self-registration on stores to work correctly, make sure all internal users who create stores are assigned to a role.

Note To specify which internal users can access which stores, contact your account executive.

See Also

• Profiles