---
schema_version: "1"
id: dd8dd2e90f1209dd437e1c10ebc5e1c17d7d475d6c0a71b6db6649f821eb9b17
title: Guidelines for Adding Product Videos to a B2B Commerce Store
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/comm_video_guidelines.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.comm_video_guidelines.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 50ad01b6a38aebe959532c5247fe4464e8391b5674034d361ae90e8c3d223789
description: Integrate videos into the product gallery to enhance your store and provide a richer shopping experience.
products:
  - Commerce
  - B2B Commerce
release: "264"
---
# Guidelines for Adding Product Videos to a B2B Commerce Store

Integrate videos into the product gallery to enhance your store and provide a richer shopping experience.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=commerce.comm_editions.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

These are the guidelines to keep in mind when adding videos to your product pages.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-commerce-comm-264-0-0-production-enus/d863e308-482a-4dfa-8d20-2a94737d394a/images/icon_note.png)

Note These limits don't apply to embedded video links.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
      <colgroup>
        <col style="width:50%">
        <col style="width:50%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d15357e61">Attribute</th>
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d15357e64">Requirement</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="Attribute" class="slds-cell-wrap" style="vertical-align:top;" headers="d15357e61 ">File names</td>

          <td data-label="Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d15357e64 ">Can contain letters, numbers, spaces, and symbols. Must not begin with a period.
          </td>

        </tr>
        <tr class="">
          <td data-label="Attribute" class="slds-cell-wrap" style="vertical-align:top;" headers="d15357e61 ">File formats</td>

          <td data-label="Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d15357e64 ">MOV, MP4, and WEBM</td>

        </tr>
        <tr class="">
          <td data-label="Attribute" class="slds-cell-wrap" style="vertical-align:top;" headers="d15357e61 ">File size</td>

          <td data-label="Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d15357e64 ">Maximum of 1 GB </td>

        </tr>
        <tr class="">
          <td data-label="Attribute" class="slds-cell-wrap" style="vertical-align:top;" headers="d15357e61 ">Resolution</td>

          <td data-label="Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d15357e64 ">Maximum resolution of UHD/4K Resolution: 3840 x 2160 pixels</td>

        </tr>
        <tr class="">
          <td data-label="Attribute" class="slds-cell-wrap" style="vertical-align:top;" headers="d15357e61 ">Length</td>

          <td data-label="Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d15357e64 ">
            <ul>
              <li>Maximum: 10 minutes</li>

              <li>Minimum: 0.25 seconds </li>

            </ul>
          </td>

        </tr>
        <tr class="">
          <td data-label="Attribute" class="slds-cell-wrap" style="vertical-align:top;" headers="d15357e61 ">Height and width</td>

          <td data-label="Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d15357e64 ">
            <ul>
              <li>Maximum: 100 pixels</li>

              <li>Minimum: 4096 pixels</li>

            </ul>
          </td>

        </tr>
        <tr class="">
          <td data-label="Attribute" class="slds-cell-wrap" style="vertical-align:top;" headers="d15357e61 ">Maximum frame rate</td>

          <td data-label="Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d15357e64 ">120 frames per second</td>

        </tr>
        <tr class="">
          <td data-label="Attribute" class="slds-cell-wrap" style="vertical-align:top;" headers="d15357e61 ">Supported aspect ratios </td>

          <td data-label="Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d15357e64 ">
            <ul>
              <li>16:9</li>

              <li>9:16</li>

              <li>4:3</li>

              <li>3:4</li>

              <li>1:1 </li>

            </ul>
          </td>

        </tr>
        <tr class="">
          <td data-label="Attribute" class="slds-cell-wrap" style="vertical-align:top;" headers="d15357e61 ">Bitrates</td>

          <td data-label="Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d15357e64 ">
            <ul>
              <li>HLS<ul>
                  <li>SD 480: Range from 900 kbps to 2800 kbps </li>

                  <li>HD 720: Range from 2000 kbps to 6500 kbps </li>

                  <li>HD 1080: Range from 3200 kbps to 10400 kbps </li>

                </ul>
              </li>

              <li>MP4<ul>
                  <li>SD 480: Range from 0.9 Mbps to 1.5 Mbps</li>

                  <li>HD 720: Range from 1.6 Mbps to 4.5 Mbps</li>

                  <li>HD 1080: Range from 2.5 Mbps to 7.2 Mbps </li>

                </ul>
              </li>

            </ul>
          </td>

        </tr>
        <tr class="">
          <td data-label="Attribute" class="slds-cell-wrap" style="vertical-align:top;" headers="d15357e61 ">Supported frame rates</td>

          <td data-label="Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d15357e64 ">
            <ul>
              <li>60 fps</li>

              <li>30 fps</li>

              <li>25 fps</li>

            </ul>
          </td>

        </tr>
        <tr class="">
          <td data-label="Attribute" class="slds-cell-wrap" style="vertical-align:top;" headers="d15357e61 ">Supported resolutions</td>

          <td data-label="Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d15357e64 ">
            <ul>
              <li>3840x2160 (UHD)</li>

              <li>1920x1080 (1080p)</li>

              <li>1280x720 (720p)</li>

              <li>854x480 (480p)</li>

            </ul>
          </td>

        </tr>
        <tr class="">
          <td data-label="Attribute" class="slds-cell-wrap" style="vertical-align:top;" headers="d15357e61 ">Supported codecs</td>

          <td data-label="Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d15357e64 ">
            <ul>
              <li>Video: H.264 (AVC)</li>

              <li>Audio: AAC, MP3, Opus</li>

            </ul>
          </td>

        </tr>
        <tr class="">
          <td data-label="Attribute" class="slds-cell-wrap" style="vertical-align:top;" headers="d15357e61 ">Supported color spaces</td>

          <td data-label="Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d15357e64 ">
            <ul>
              <li>Rec.601</li>

              <li>Rec.709</li>

              <li>Rec.2020</li>

            </ul>
          </td>

        </tr>
        <tr class="">
          <td data-label="Attribute" class="slds-cell-wrap" style="vertical-align:top;" headers="d15357e61 ">Supported video providers </td>

          <td data-label="Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d15357e64 ">
            <ul>
              <li>Adis</li>

              <li>Amplience</li>

              <li>Brightcove</li>

              <li>Cloudinary</li>

              <li>Vidyard</li>

              <li>Vimeo</li>

              <li>Wistia</li>

              <li>Youtube</li>

            </ul>
          </td>

        </tr>
      </tbody>
    </table>

#### See Also

- [Add Media to Products and Categories](https://help.salesforce.com/s/articleView?id=commerce.comm_prod_cat_media_groups.htm&release=264.0.0&type=5 "To provide more information about your products and categories, add images, videos, and attachments. You can associate media to parent and variation products. You can also associate a banner image to your B2B store’s product category pages.")
- [Guidelines for Adding Product Images to a B2B Commerce Store](https://help.salesforce.com/s/articleView?id=commerce.comm_prod_cat_image_types.htm&release=264.0.0&type=5 "Enhance the visual appeal and user experience in your store with product images. Showcase alternate views, list images, banners, and tiles to help customers better understand and engage with your products.")