---
schema_version: "1"
id: 11e595729fc85f1e5e525c7d5544096aa6392c114d38585e7a1fd5e6e0f4ac46
title: Configure What Shoppers or Buyers See When a Store Isn’t Available
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/comm_site_not_available.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.comm_site_not_available.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: ecdd607d9200d7cecb49b8b86c1fc476e37c6c726b388c82819d21504962f113
description: When a CDN is enabled for your B2B Commerce store, the Service Not Available page is available in Experience Builder for you to customize with your own brand and message. Shoppers and buyers see the Service Not Available page when your store is unavailable.
products:
  - Commerce
  - B2B Commerce
release: "264"
---
# Configure What Shoppers or Buyers See When a Store Isn’t Available

When a CDN is enabled for your B2B Commerce store, the Service Not Available page is available in Experience Builder for you to customize with your own brand and message. Shoppers and buyers see the Service Not Available page when your store is unavailable.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=commerce.comm_editions.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

[Which Salesforce Commerce Product Do I Have?](https://help.salesforce.com/s/articleView?id=commerce.comm_what_product.htm&language=en_US)

For more information about the Service Not Available page, see [Service Not Available Page](https://help.salesforce.com/articleView?id=experience.community_builder_sna_page.htm&type=5&language=en_US).

#### See Also

- [Use Experience Builder to Design a Commerce Store](https://help.salesforce.com/s/articleView?id=commerce.comm_experience_builder.htm&release=264.0.0&type=5 "Use Experience Builder for advanced design tasks, such as configuring store components, pages, or navigation. With Experience Builder, you can make the Commerce Store template yours by dragging components onto your page and customizing properties. Use the Commerce Store template to create B2B stores. You can add images and styles to your stores to create a unique experience for your customers. You can also add markup to the head of every page.")