Before You Begin

Other features in your B2B Commerce store and in your Salesforce org can affect whether a product is discoverable.

Required Editions

View supported editions.

Which Salesforce Commerce Product Do I Have?

As part of the import process, or after the import is complete, make sure these conditions are met.

  • All products in your store are associated with a category.
  • All categories are associated with the store catalog.
  • The catalog is associated with the store.
Important
Important If a shopper searches for a product that isn’t in the store’s catalog, the search returns an empty page.

Also review the requirements in this table.

Requirement More Information
Confirm that your products are marked searchable and active. Mark Products as Searchable
To match search terms with searchable fields, mark product fields as searchable. Mark Product Fields as Searchable
Ensure that shoppers have CRUD read access to products and to the catalog. Create Permission Sets for Shoppers
Check Field-Level Security (FLS) restrictions on searchable or filterable product fields to ensure no shopper limitations. Field-Level Security
Update your search index to include the latest catalog updates. Update the Commerce Search Index