---
schema_version: "1"
id: 2c1dbcc52be0f7f4eb6cd72f607f6a942ed389c36478c6aa883b1043e700bb40
title: Commerce Search Index Troubleshooting
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/comm_search_index_troubleshooting.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.comm_search_index_troubleshooting.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 06fee4427331d0b4f6e9a0a86c70ae85caee4b3ab8e63120984050c16571821f
description: Updating the search index can result in product errors and index failures. When some products have errors, you can download a CSV file on the Search Index page to review and resolve the errors. If all products have errors, the index fails. A common reason for product errors and index failures includes exceeding limits.
products:
  - Commerce
  - B2B Commerce
release: "264"
---
# Commerce Search Index Troubleshooting

Updating the search index can result in product errors and index failures. When some products have errors, you can download a CSV file on the Search Index page to review and resolve the errors. If all products have errors, the index fails. A common reason for product errors and index failures includes exceeding limits.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=commerce.comm_editions.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

[Which Salesforce Commerce Product Do I Have?](https://help.salesforce.com/s/articleView?id=commerce.comm_what_product.htm&language=en_US)

## Product Errors

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:37.03703703703704%">
          <col style="width:62.962962962962955%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d37129e66">Message Code</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d37129e69">Resolution</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Message Code" class="slds-cell-wrap" style="vertical-align:top;" headers="d37129e66 ">ErrorAttributeDataSizeLimitExceeded</td>

            <td data-label="Resolution" class="slds-cell-wrap" style="vertical-align:top;" headers="d37129e69 ">You reached the data size limit for all localized and non-localized attributes
              of a product for a single locale. Contact Salesforce Customer Support. </td>

          </tr>
          <tr class="">
            <td data-label="Message Code" class="slds-cell-wrap" style="vertical-align:top;" headers="d37129e66 ">ErrorTooManyBuyerGroupsPerProduct</td>

            <td data-label="Resolution" class="slds-cell-wrap" style="vertical-align:top;" headers="d37129e69 ">You reached the limit of 2,000 buyer groups for a product. Remove some buyer
              groups from the product and try again. </td>

          </tr>
          <tr class="">
            <td data-label="Message Code" class="slds-cell-wrap" style="vertical-align:top;" headers="d37129e66 ">ErrorTooManyCategoriesPerProduct</td>

            <td data-label="Resolution" class="slds-cell-wrap" style="vertical-align:top;" headers="d37129e69 ">
              <p>You reached the maximum number of searchable categories allowed per product.
                The default value is 250, and the maximum value is 500. Remove some categories and
                try again. </p>
              <p style="margin-bottom:0;">To identify your org’s limit or request an increase up to 500
                categories per product, contact Salesforce Customer Support.</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Message Code" class="slds-cell-wrap" style="vertical-align:top;" headers="d37129e66 ">ProductPriceMisconfiguration</td>

            <td data-label="Resolution" class="slds-cell-wrap" style="vertical-align:top;" headers="d37129e69 ">You encountered an error from the pricing engine due to a misconfiguration in
              the product price. To resolve this issue, consult the <a href="https://help.salesforce.com/s/articleView?id=commerce.comm_pricebooks.htm&amp;type=5&amp;language=en_US" target="_blank"><u>price configuration
                  documentation</u></a>.</td>

          </tr>
        </tbody>
      </table>

#### See Also

- [Search Data Limits](https://developer.salesforce.com/docs/commerce/salesforce-commerce/guide/b2b-b2c-comm-data-model-search-limits.html)
- [Update the Commerce Search Index](https://help.salesforce.com/s/articleView?id=commerce.comm_search_index_build.htm&release=264.0.0&type=5 "Update your search index so that changes to your products appear on your search and category pages. You can manually update the index or turn on automatic system updates.")
- [Commerce Search Index Considerations](https://help.salesforce.com/s/articleView?id=commerce.comm_search_index_considerations.htm&release=264.0.0&type=5 "Before activating your B2B Commerce store, update your search index to enable shoppers to see products on your search and category pages. Also update the search index after you make changes to your store configuration or product catalog. If you only modify price books or price book entries, you don’t need to update the index unless you have a sort rule based on price. You can manually update your index or turn on automatic updates.")
- [Commerce Search Index Error Mapping](https://help.salesforce.com/s/articleView?id=commerce.comm_search_index_error_mapping.htm&release=264.0.0&type=5 "Updating the search index can result in product errors and index failures. If all products have errors, the index fails. Review index failures in the red banner on the Search Index page, and review product errors in the orange banner. You can also download a CSV file to resolve product errors. Product errors and index failures are refreshed with each partial index update.")