Qualification Rules in Your B2B Commerce Store

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By default, B2B Commerce stores use entitlement policies to define which products are visible to which buyer groups. Managing entitlement policies for thousands of products and product categories are visible to buyers based on custom attributes, enabling dynamic evaluation of products and categories in your store during runtime.

Qualification rules define which products and product categories are visible to a buyer, while disqualification rules define which products and product categories aren't visible to a buyer. You can create a qualification or disqualification rule on any account or buyer attribute. For more information, see Manage Qualification Rules for Products in Salesforce Revenue Cloud.

A qualification or disqualification rule applies to a single product or product category. It's possible that a product category has a particular qualification or disqualification rule, while a product in the category has a different qualification or disqualification rule. This table shows how the visibility of a product and product category is determined when there are multiple qualification or disqualification rules set for the product category and for individual products.

product Rule	first category rule	second category rule	product visibility	first category visibility	second category visibility
Product qualification rule evaluates to true	Category qualification rule evaluates to true	N/A	Visible	Visible	N/A
Product qualification rule and disqualification rule evaluate to true	Category qualification rule evaluates to true	N/A	Visible	Visible	N/A
Product disqualification rule evaluates to tue	Category qualification rule evaluates to true	N/A	Not visible	Visible	N/A
No qualification or disqualification rule configured	Category qualification rule evaluates to true	N/A	Visible	Visible	N/A
Product configuration rule evaluates to true	Category qualification rule and disqualification rule evaluate to true	N/A	Visible	Visible	N/A
Product qualification rule and disqualification rule evaluate to true	Category qualification rule and disqualification rule evaluate to true	N/A	Visible	Visible	N/A
Product disqualification rule evaluates to true	Category qualification rule and disqualification rule evaluate to true	N/A	Not visible	Visible	N/A
No qualification or disqualification rule configured	Category qualification rule and disqualification rule evaluate to true	N/A	Visible	Visible	N/A
Product qualification rule evaluates to true	No qualification or disqualification rule configured	N/A	Visible	Visible	N/A
Product qualification rule and disqualification rule evaluate to true	No qualification or disqualification rule configured	N/A	Visible	Visible	N/A
Product disqualification rule evaluates to true	No qualification or disqualification rule configured	N/A	Not visible	Visible	N/A
No qualification or disqualification rule configured	No qualification or disqualification rule configured	N/A	Visible	Visible	N/A
Product qualification rule evaluates to true	Category qualification rule evaluates to true	Category qualification rule and disqualification rule evaluate to true	Visible	Visible	Visible
Product qualification rule and disqualification rule evaluate to true	Category qualification rule evaluates to true	Category qualification rule evaluates to true	Visible	Visible	Visible
Product disqualification rule evaluates to true	Category qualification rule evaluates to true	Category qualification rule and disqualification rule evaluate to true	Not visible	Visible	Visible
No qualification or disqualification rule configured	Category qualification rule evaluates to true	Category qualification rule and disqualification rule evaluate to true	Visible	Visible	Visible
Product qualification rule evaluates to true	Category qualification rule evaluates to true	No qualification or disqualification rule configured	Visible	Visible	Visible
Product qualification rule and disqualification rule evaluate to true	Category qualification rule evaluates to true	No qualification or disqualification rule configured	Visible	Visible	Visible
Product disqualification rule evaluates to true	Category qualification rule evaluates to true	No qualification or disqualification rule configured	Not visible	Visible	Visible
No qualification or disqualification rule configured	Category qualification rule evaluates to true	No qualification or disqualification rule configured	Visible	Visible	Visible
Product qualification rule evaluates to true	Category qualification rule and disqualification rule evaluate to true	No qualification or disqualification rule configured	Visible	Visible	Visible
Product qualification rule and disqualification rule evaluate to true	Category qualification rule and disqualification rule evaluate to true	No qualification or disqualification rule configured	Visible	Visible	Visible
Product disqualification rule evaluates to true	Category qualification rule and disqualification rule evaluate to true	No qualification or disqualification rule configured	Not visible	Visible	Visible
No qualification or disqualification rule configured	Category qualification rule and disqualification rule evaluate to true	No qualification or disqualification rule configured	Visible	Visible	Visible

• Enable Qualification Rules in Your B2B Commerce Store
  Enable qualification rules from the Store settings in your B2B Commerce store. When you enable qualification rules, your store no longer uses entitlement policies to determine which product and product categories are visible to buyer groups.