Einstein Prompts for Creating Promotions

When creating promotions with Einstein, use natural language text to describe the promotion.

Required Editions

View supported editions.

Which Salesforce Commerce Product Do I Have?

User Permissions Needed
To create promotions with Einstein: Smart Commerce Promotions and Recommendations

Include specific words and phrases in your instructions.

Words and Phrases Example
To identify a category or product, use the term “category” or “product” and put the item in single quotes. Get 25% off the product ‘tennis shoes’.
For a buy-one-get-one promotion, use “BOGO” in the instructions. BOGO deal: Buy an ‘Alpine Energy Drink’ and get $5 USD off the second one.

Use the exact adjustment type name in your instructions.

Adjustment Type Example
Fixed amount off unit price Enjoy this summer promotion! Get a fixed $25 USD off the unit price on the product ‘Tennis Shoes’.
Fixed amount off transaction Special loyal customer promotion! Get a fixed $50 USD off the transaction.
Fixed amount off line item total Enjoy this tennis essentials promotion. Buy any items in category ‘Tennis Rackets’ and get a fixed $50 USD off the line item total.
Percentage discount Enjoy this summer promotion! Buy a minimum of 2 ‘Tennis Shoes’ and get 25% off.
Fixed price Enjoy this tennis essentials promotion. Buy any product from the category ‘Tennis Balls’ and get it for a fixed price of $3 USD.
Total fixed price Enjoy this tennis essentials promotion. Buy any 2 products from the category ‘Tennis Rackets’ and get them for a total fixed price of $75 USD.
Bonus product Enjoy this limited-time offer. Spend $100 and get a “Tote Bag” at no additional cost.