--- schema_version: "1" id: 2bdb5db37c3824062296a6f9b9055ceec2ee6cf12cffb88adeb268ae6922e19f title: Create a Promotion Using the Guided Workflow collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/comm_promotions_template.md canonical_url: https://help.salesforce.com/s/articleView?id=commerce.comm_promotions_template.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: 66c0ba7256dbe1a9b04fee58e3123d33b1e584f0be70bff269708d73e9ae5f1c description: Draft a promotion with products and categories from your B2B store. products: - Commerce - B2B Commerce release: "264" --- # Create a Promotion Using the Guided Workflow Draft a promotion with products and categories from your B2B store. ### Required Editions
View supported editions.
[Which Salesforce Commerce Product Do I Have?](https://help.salesforce.com/s/articleView?id=commerce.comm_what_product.htm&language=en_US) 1. In the navigation sidebar, select a store from the **Store** dropdown. 2. Select **Promotions**, and select how you want to create the promotion. - To create a promotion with pre-selected data, select a promotion template. - To create your own promotion, click **Skip and Create from Scratch**. 3. On the New Promotion page, customize the fields as needed. 1. Select the audience for your promotion. If you select **Specific Buyer Groups**, search for the buyer groups that you want to add. If you don’t select a buyer group, the promotion applies to all the customers in the store. 2. For Name, enter the internal name for your promotion. To localize the display name, see [Translation Workbench](https://help.salesforce.com/s/articleView?id=platform.workbench.htm&type=5&language=en_US). 3. To activate the promotion as soon as you save it, select **Active**. The promotion isn’t available in your store until you activate it. Alternatively, you can save the promotion and activate it later. To improve performance, activate and prioritize only the promotions that you’re using. You can assign up to 50 manual and 50 automatic promotions to a store and its buyer groups. 4. (Optional) Select whether to exclude qualifying items from a discount. For example, if you have a “Buy two shirts, get 50% off pants” promotion, the two shirts that qualify for the promotion aren’t discounted. 5. (Optional) Select whether to make the promotion tiered. If you choose to make promotions tiered, you can only add discounts and qualifiers within the promotion tier record page. See [Add a Promotion Tier for a B2B Store](https://help.salesforce.com/s/articleView?id=commerce.comm_promotions_add_tier.htm&release=264.0.0&type=5 "Use tiers to create progressive discounts for a promotion. You can add tiers only to a promotion that was created as a tiered promotion. All discounts within a tier must be of the same type. You can create up to 10 tiers per promotion.") . 6. For Display Name, enter the name that customers see in the store on the cart, search, category, and product pages. If you don’t enter a display name, customers don’t know what discount they’re receiving. 7. (Optional) Select whether to apply an approaching discount to the promotion. Select this option to send an alert to customers if their cart is approaching a discount. Set a threshold value on the promotion qualifier for when the message is shown to customers. Apply approaching discount alerts to promotions that target shipping, shipping rates, or transactions. Only the total transaction can act as a qualifier for promotions with approaching discount alerts. 8. (Optional) Enter the terms and conditions. To localize the terms and conditions, see [Translation Workbench](https://help.salesforce.com/s/articleView?id=platform.workbench.htm&type=5&language=en_US). 9. Add discounts. For the target type, select the type of item that you want to apply the discount to. For the target, choose the specific item. Then select the adjustment type. For multicurrency stores, choose the Currency ISO Code. Enter the numeric value corresponding to the adjustment type that you selected. See  [Define a Discount for a B2B Store from Within the Guided Workflow](https://help.salesforce.com/s/articleView?id=commerce.comm_promotions_discount_workflow.htm&release=264.0.0&type=5 "Set a target type and an adjustment type, and specify the amount to discount."). 10. (Optional) Add qualifiers. For the qualifier type, select the type of item you want to set specific requirements to. Then, choose the quantifier type. Set a value for the qualifier. See  [Choose What Qualifies for a Promotion for a B2B Store from Within the Guided Workflow](https://help.salesforce.com/s/articleView?id=commerce.comm_promotions_qualifiers.htm&release=264.0.0&type=5 "Use a qualifier to set specific requirements for a discount to be added to a promotion. For example, you can require customers to spend a minimum amount to qualify for a percentage discount on a particular product. "). 11. (Optional) Add coupons. Enter the coupon code and the associated promotion. Set the status to **Active**. Enter the redemption limit for all buyers and the redemption limit per buyer. Enter the start and end dates. See  [Create a Coupon for a B2B Store from Within the Guided Workflow](https://help.salesforce.com/s/articleView?id=commerce.comm_promotions_coupon_workflow.htm&release=264.0.0&type=5 "Create coupons that customers can redeem. The coupon has the same discount and qualifier rules as the promotion that it’s associated with.") . 12. Enter a priority number. The priority number determines which promotions apply first. The lower the number, the higher the priority. If you don’t enter a priority number, or if two promotions have the same priority, prioritization tiebreaker rules apply. See [Prioritizing Promotions](https://help.salesforce.com/s/articleView?id=commerce.comm_promotions_prioritization.htm&release=264.0.0&type=5 "When a cart is eligible for multiple promotions, your exclusivity and priority rules determine which promotions apply. Priority is first determined by exclusivity, which specifies whether a promotion can be combined with other promotions. Next, the promotion’s priority is based on its priority number, discount type, discount amount, and promotion ID."). 13. Select an exclusivity to specify whether the promotion can be combined with other promotions. See [Prioritizing Promotions](https://help.salesforce.com/s/articleView?id=commerce.comm_promotions_prioritization.htm&release=264.0.0&type=5 "When a cart is eligible for multiple promotions, your exclusivity and priority rules determine which promotions apply. Priority is first determined by exclusivity, which specifies whether a promotion can be combined with other promotions. Next, the promotion’s priority is based on its priority number, discount type, discount amount, and promotion ID."). 14. To limit the number of times a customer can use the promotion in one cart, enter a value for Maximum Applications Per Cart. 15. Select a discount order. For example, most expensive or least expensive. 16. To make sure that discounted items are cheaper than qualifying items, select a discount restriction. 17. (Optional) Enter the promotion’s start and end dates. 18. Save your changes. 4. Verify that the promotion details are correct on the Segments, Tiers, Coupons, Discounts, and Qualifiers tabs. 5. If you haven’t already activated the promotion, when you’re ready, on the Details tab, click **Active**. When you activate the promotion, it becomes available in your store. #### See Also - [Create a Promotion Using the Guided Workflow with Einstein](https://help.salesforce.com/s/articleView?id=commerce.comm_promotions_smart.htm&release=264.0.0&type=5 "Draft a promotion for your B2B store with just a few clicks by using Einstein and Commerce data. Quickly create basic and advanced promotions using natural language instructions and generative AI.")