To create Einstein Promotions with Einstein Generative AI, consider supported functionality, usage, limitations and allowances, limits, and other issues.
Required Editions
| View supported editions. |
Which Salesforce Commerce Product Do I Have?
Einstein Promotions Language and Locale Support
Einstein Promotions supports these languages.
| LOCALE | CODE |
|---|---|
| English (United Kingdom) | en_UK |
| English (United States) | en_US |
Einstein Promotions Large Language Model Support
Einstein Promotions supports these models.
| MODEL |
|---|
| Azure OpenAI GPT 3.5 Turbo 16k |
Einstein Trust Layer Service Support
Einstein Promotions supports these Trust Layer services.
| SERVICE | DESCRIPTION |
|---|---|
| Dynamic Grounding with Secure Data Retrieval | Full support. Prompts are selected from a list of available prompts. |
| Prompt Defense (System policies and prompt injection detection) | Doesn’t use a prompt engine. Doesn’t have any support for prompt injection detection.. |
| Data Masking | Doesn’t support data masking. No PII data is involved. |
| Toxicity Detection | Full support. |
| Audit and Feedback | Full support. Includes a component to get feedback from users and sends it to the feedback service. |
Ask your Salesforce admin about which Einstein Trust Layer services are enabled in your org and available for Einstein Promotions.
Einstein Promotions Region Support
Einstein Promotions supports the geo-aware models supported on the Salesforce generative AI platform, as described in Geo-Aware LLM Request Routing on the Einstein Generative AI Platform.
Einstein Promotions and Einstein Requests Usage
Einstein Requests is a usage metric for generative AI. The use of generative AI capabilities, in either a production or sandbox environment, consumes Einstein Requests and possibly Data 360 credits. To learn more, see Einstein Usage.
Einstein Promotions Limits
- Maximum words allowed in prompt: 100
- Maximum characters allowed in prompt: 1,000