Create coupons that customers can redeem. The coupon has the same discount and qualifier rules as the promotion that it’s associated with.
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Before beginning these steps, complete the steps in Create a Promotion Using the Guided Workflowor Create a Promotion Using the Guided Workflow with Einstein
- In the promotion’s guided workflow, next to the coupon section, click Add.
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Enter a coupon code. This code is what customers use to redeem the promotion.
A customer can add up to five coupons per cart.
- (Optional) Enter a description that customers don’t see.
- Use the Status dropdown to set the coupon as active or inactive.
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(Optional) Enter a redemption limit per buyer or the maximum number of uses across all
buyers up to 1000 for both fields. You can apply both conditions.
When the coupon meets your specified limit, it’s no longer valid.After you create the coupon, you can’t decrease the redemption limit. If you create the coupon without a limit, any change to the redemption limit is considered a decrease. To change the limit, delete and recreate the coupon.
- (Optional) Enter the start and end dates.
- Save your changes.
Example With your Black Friday promotion, you want to create a coupon code called 20OFF that a
limited number of customers can redeem manually days prior and through the biggest shopping
day of the year.
- Enter 20OFF for the Coupon Code and Black Friday as the associated promotion.
- Set the status to Active.
- Enter 100 as the redemption limit for all buyers and 3 as the redemption limit per buyer.
- Enter 11/15/2023 at 12:00 AM as the start date and time and 11/25/23 at 12:00 AM as the end date and time.