Product Image Optimization

B2B Commerce store components that include product images automatically scale the images for optimal performance and remain sharp across different devices.

Required Editions

View supported editions.

Which Salesforce Commerce Product Do I Have?

By default, these components use an 1:1 aspect ratio for product images and scale the images to fit the image container.

  • Cart Items
  • Order Line Item
  • Order Products
  • Order Summary
  • Payments By Link
  • Product Card
  • Product Media Gallery
  • Split Shipment Cart Contents
  • Wishlist Product

For product image components that have a different aspect ratio, change the aspect ratio value in the component to 2:3, 3:4, or 4:5. You can also select Stretch to Fit or Scale to Fit. To change a component's aspect ratio or image fit, in Experience Builder, click the component and modify the settings.

This image shows the Order Summary component that contains images with the aspect ratio of 1:1 and are stretched to fit.

Img Component in Experience Builder

To display high-quality product images, use modern image formats, like AVIF or WebP, instead of JPEG or PNG. If an image has varying aspect ratios, use a transparent background.

To enhance the performance of videos:

  • Use modern formats such as WebM or MP4.
  • Keep the resolution below 720p, and use a low frame rate.
  • Display an assigned image while the video is downloading or until the video is played by adding a poster attribute to the video tag. If you don’t add a poster attribute, the video uses the first frame.