Customize Messages in Commerce Messaging

Use the provided message templates to customize your messages. You can also update the message templates with your store logo and colors.

Required Editions

  1. In the navigation sidebar, select Settings | Messaging.
  2. Within a message template, click Edit. Content Builder opens the message template.
  3. Customize and style your message using the components and their attributes.
  4. If you’re using a Pay Now store, remove the View Order Status button from the template because it doesn’t work in the order confirmation email.
  5. Click Save.
  6. Click Back to return to the Messaging workspace.