Commerce Einstein features personalize shopper experiences, increase merchandiser
productivity, and improve conversion. Enable Commerce Einstein so that merchandisers can turn on
storefront activity tracking, turn on semantic search, and configure Einstein recommendations.
Commerce Einstein deployment can take up to 24 hours to complete.
Required Editions
Which
Salesforce Commerce Product Do I Have?
Before you enable Commerce Einstein:
- Assign a catalog to your store.
- Assign categories to your products.
- In Einstein Recommendations, activate all the products that you want to use.
- Set your organization-wide sharing value for Product object default internal access to
either Public Read or Public
Read/Write.
-
In the navigation sidebar, select a store from the Store
dropdown.
-
Select , and then select Commerce Einstein.
-
Turn on Commerce Einstein.
The Status bar indicates that the deployment has started. When Commerce Einstein
is processing the catalog and Einstein data, these errors can occur.
| Error Type |
Resolution |
| Catalog error |
Confirm your store catalog assignment and product activation, and then
click Reindex.
If the issue persists, contact
Salesforce Customer Support.
|
| Internal error |
Reprocess the data by clicking Reindex.
If
the issue persists, contact Salesforce Customer Support.
|
