B2B Commerce Cookies

B2B Commerce stores use cookies to improve functionality and accelerate processing times. By saving a user’s settings, cookies can enhance the user’s experience and the performance of the store. In addition to these Commerce-specific cookies, stores can use cookies that apply to all Experience Cloud sites.

Required Editions

Salesforce doesn’t currently provide functionality for end-user cookie consent management. The platform is compatible with many existing third-party solutions. We recommend that you work with your internal IT teams or consult your implementation partners to identify the right solution for your organization’s needs.

Cookies are divided into required, functional, and marketing. Functional cookies include preferences and statistics.

  • Required: Strictly necessary to browse the website and to use its features.
  • Functional: Preferences: Used by the website to remember choices made previously. Language settings are an example of a preference type cookie.
  • Functional: Statistics: Used to collect information about how a website is used, including links clicked and which pages users visited.
  • Marketing: Used to track online activity for a more personalized experience, including relevant advertisement.

This table describes the Commerce cookies collected by Salesforce. For additional cookies, see Experience Cloud Cookies.

Cookie Name Duration Cookie Type Description
cqcid 1 year Functional: Statistics Provides a unique value for an unregistered buyer or shopper. Used by Commerce Einstein to track activity. For more information, see Tracked Data.
GuestCartSessionId_{storeId} 7 days or custom guest cart expiration time Required Provides a unique ID for a guest user's cart session. For more information, see Enable Guest Access to a Store.
guest_uuid_essential_{siteId} 1 year Required Provides a unique ID for guest users in Experience Cloud sites. Expires one year after the user’s last visit to the site.