--- schema_version: "1" id: 1e8be89e8dfaff8919e88530ca1780906805006394d8e1363d8ee05b233c692e title: Use the Customer Workspace to Add a Buyer for a B2B Store collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/comm_buyer_from_cust_wkspc.md canonical_url: https://help.salesforce.com/s/articleView?id=commerce.comm_buyer_from_cust_wkspc.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: b586174b5a7b4e09a7d02854acbbf73784940771879bdbddc51bbeb24b947786 description: The simplest way to add a buyer is to create the buyer account from the Customer workspace. products: - Commerce - B2B Commerce release: "264" --- # Use the Customer Workspace to Add a Buyer for a B2B Store The simplest way to add a buyer is to create the buyer account from the Customer workspace. ### Required Editions
View supported editions.
[Which Salesforce Commerce Product Do I Have?](https://help.salesforce.com/s/articleView?id=commerce.comm_what_product.htm&language=en_US) 1. In the navigation sidebar, select a store from the **Store** dropdown. 2. Select **Customers** | **Accounts**. 3. Click **Create Buyer Account**. 4. For Record Type, select **Person Account** or **Business Account**. A person account represents an individual buyer. A business account includes multiple buyers. If you choose Person Account, make sure that person accounts are enabled in your org. See [Enable Person Accounts for Commerce](https://help.salesforce.com/s/articleView?id=commerce.commerce_enable_person_accounts.htm&release=264.0.0&type=5 "Person accounts are required for D2C stores, which use them to represent shoppers who visit the store and purchase products. Person accounts are optional for B2B stores, which typically use business accounts that include multiple buyers. You can either set up person accounts through the automated process from the Commerce Setup Assistant setup page or manually. This topic describes the steps to use to enable person accounts manually, without using Commerce Setup Assistant."). 5. Enter the information and click **Save**. 6. If you created a person account, enter the user’s information. 1. From the Actions dropdown, select **Enable Customer User**. 2. Enter the username, email, and nickname. 3. Select the license, profile, and permission set. The permission set determines the level of access that the buyer has to the store. See [Permission Sets for Buyers, Buyer Managers, and Account Switchers for B2B Stores](https://help.salesforce.com/s/articleView?id=commerce.commerce_buyer_and_buyer_mgr_perm_sets.htm&release=264.0.0&type=5 "Manage access to your commerce store's features and data by using the preconfigured permission sets for buyers, buyer managers, and account switchers."). 4. Click **Save**. 7. If you created a business account, add a contact to the account. A contact can access the stores that the account’s buyer group is associated with. 1. Open the business account. 2. Click **Related**, and next to Contacts, click **New**. 3. Enter the contact information, and click **Save**. 4. Select the new contact, and from the Actions dropdown, select **Enable Customer User**. 5. Enter the contact’s username, email, and nickname. 6. Select the license, profile, and permission set. The permission set determines the level of access that the buyer has to the store. See [Permission Sets for Buyers, Buyer Managers, and Account Switchers for B2B Stores](https://help.salesforce.com/s/articleView?id=commerce.commerce_buyer_and_buyer_mgr_perm_sets.htm&release=264.0.0&type=5 "Manage access to your commerce store's features and data by using the preconfigured permission sets for buyers, buyer managers, and account switchers."). 7. Click **Save**. #### See Also - [Add Accounts to a Buyer Group for a B2B Store](https://help.salesforce.com/s/articleView?id=commerce.comm_add_buyer_accounts_to_buyer_group.htm&release=264.0.0&type=5 "To give multiple accounts access to the same store, price books, and entitlements, create a buyer group and add the accounts.") - [Associate a Buyer Group with a B2B Store](https://help.salesforce.com/s/articleView?id=commerce.comm_buyer_groups.htm&release=264.0.0&type=5 "Product prices and the products that buyers can access depend on the price books and the entitlement policies assigned to the buyer group. When you create a store, a default buyer group is assigned to the store.") - [Add Billing and Shipping Addresses for Buyer Accounts for a B2B Store](https://help.salesforce.com/s/articleView?id=commerce.comm_buyer_account_addresses.htm&release=264.0.0&type=5 "Set the default billing and shipping addresses for buyer accounts.") - [Create a Buyer for a B2B Store from a Person Account](https://help.salesforce.com/s/articleView?id=commerce.comm_person_buyer_accounts.htm&release=264.0.0&type=5 "One way to add a buyer is to enable a person account as a buyer account and a customer user. The individual identified in the person account has access to stores related to the account’s buyer group. When you enable a person account as a buyer, you can't convert the person account to a business account. You also can't merge the account with other accounts. To merge or convert the account, you must disable it as a buyer, merge or convert the account, and then reenable it as a buyer.") - [Configure a Business Account as a Buyer for a B2B Store](https://help.salesforce.com/s/articleView?id=commerce.comm_buyer_accounts.htm&release=264.0.0&type=5 "Create a business account and then enable it as a buyer account. Add contacts to the buyer account and enable the contacts as customer users.")