Before launching an agent in your store, test the agent to confirm that the agent
understands a user’s request or instruction and provides the correct actions. Review whether the
agent's responses are helpful and accurate and then activate the store.
Required Editions
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In your Salesforce org, click
at the top of the page, and then select Setup.
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In the Quick Find box, enter Agentforce Agents, and select
Agentforce Agents.
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Select the Guided Shopping agent.
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On the Agent Details page, click Open in Builder.
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To test the agent actions within the topics, in the Conversation Preview window, enter some
text in natural language.
Suggested prompt: “I’m looking for {a product that would be in your
store}.
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Follow the prompts from Einstein as you fine-tune your request.
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Review the actions taken to get the response.
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When you’re ready, click Activate to make your agent live.
