Provide your customers the best shopping experience when they're visiting your B2B stores by enabling generative AI features.
Required Editions
| View supported editions. |
Which Salesforce Commerce Product Do I Have?
Required Licenses
- B2B Commerce
- Agentforce
- Complete the steps in Enable Einstein Generative AI. These steps include setting up Data Cloud, turning on Einstein generative AI, setting up Einstein Trust, and turning on Einstein Data Collection and Storage.
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Enable Einstein Agents. From Setup, in the Quick Find box, enter Agentforce
Agents, and then select Agentforce Agents.
If you don’t see Agents in Setup, verify that Einstein Generative AI is enabled. If that’s not the issue, make sure you have the correct license and user permissions for your agent type.
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Turn on Agentforce to get access to Agentforce.
After you enable Agentforce, refresh the page to see the +New button to create agents.
- Refresh your browser.
