---
schema_version: "1"
id: 2426a28f9ba986f58b5354eb69a7673d445e6845ccaab4780c960e90db0af1cb
title: Agentforce for Guided Shopping for B2B Commerce
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/comm_agent_guided_shopping.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.comm_agent_guided_shopping.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: ec2ee5bd9024905b53fafeb935a572c607efcccd77aba8a2bd2076a9c1863d35
description: Guided Shopping Agent blends the best of in-store and online shopping in your B2B stores. Powered by generative AI and advanced language models, the agent helps customers discover new products, view past orders, reorder, and check on order status.
products:
  - Commerce
  - B2B Commerce
release: "264"
---
# Agentforce for Guided Shopping for B2B Commerce

Guided Shopping Agent blends the best of in-store and online shopping in your B2B stores. Powered by generative AI and advanced language models, the agent helps customers discover new products, view past orders, reorder, and check on order status.

[Which Salesforce Commerce Product Do I Have?](https://help.salesforce.com/s/articleView?id=commerce.comm_what_product.htm&language=en_US)

Watch the video to see an overview of Agentforce Guided Shopping for B2B Commerce and a demonstration of it's capabilities.

If you can’t watch the video in full screen, open the video on a new tab: [Agentforce Skills for Guided Shopping for B2B Commerce](https://play.vidyard.com/hsGWHpmQ37HS3eVJHYEtcw).

- **[Considerations for Agentforce Guided Shopping for B2B Commerce](https://help.salesforce.com/s/articleView?id=commerce.comm_agent_guided_shopping_considerations.htm&release=264.0.0&type=5)**  
    Before setting up a guided shopping agent, consider supported functionality, usage, limitations and allowances, limits, and other issues.
- **[Enable Einstein Generative AI and Agents for B2B Stores](https://help.salesforce.com/s/articleView?id=commerce.comm_agent_guided_shopping_enable.htm&release=264.0.0&type=5)**  
    Provide your customers the best shopping experience when they're visiting your B2B stores by enabling generative AI features.
- **[Implement a B2B Guided Shopping Agent](https://help.salesforce.com/s/articleView?id=commerce.comm_agent_guided_shopping_implement.htm&release=264.0.0&type=5)**  
    A guided shopping agent can recommend products, reorder a previous order, and look up existing orders in your B2B stores. To improve the customer experience, implement your agent with standard and custom topics.

#### See Also

- [Trailhead: Agentforce for Guided Shopping for B2B & D2C Commerce](https://trailhead.salesforce.com/content/learn/modules/agentforce-for-guided-shopping-for-b2b-and-d2c)