Customers checking out or entering contact information on the My Account page in a B2B
store, a D2C store, or a Pay Now site can enter text in address fields and select possible
matches from a picklist. When a customer selects a match from the picklist, their address fields
are populated automatically. Get familiar with these considerations for using address
autocomplete.
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Salesforce Commerce Product Do I Have?
- To populate address details, B2B stores use the same Google Maps Geocoding API that the Salesforce Maps and Location
Service uses. If the Geocoding API can’t map or parse an address component, autocomplete
can’t populate the address field.
- Google Maps Geocoding API doesn’t filter results based on the selected country or your
store’s supported ship-to countries. See Configure Language, Ship-To Countries, and Currencies for a D2C Store.
- Autocomplete populates the Address, City, State or Province, ZIP or Postal Code, and
Country or Region fields.
- Autocomplete doesn’t populate apartment numbers, suites, or additional address
information.
- When testing in a sandbox org, address field population works slower.