Considerations for Address Autocomplete for B2B Stores

Customers checking out or entering contact information on the My Account page in a B2B store, a D2C store, or a Pay Now site can enter text in address fields and select possible matches from a picklist. When a customer selects a match from the picklist, their address fields are populated automatically. Get familiar with these considerations for using address autocomplete.

Required Editions

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  • To populate address details, B2B stores use the same Google Maps Geocoding API that the Salesforce Maps and Location Service uses. If the Geocoding API can’t map or parse an address component, autocomplete can’t populate the address field.
  • Google Maps Geocoding API doesn’t filter results based on the selected country or your store’s supported ship-to countries. See Configure Language, Ship-To Countries, and Currencies for a D2C Store.
  • Autocomplete populates the Address, City, State or Province, ZIP or Postal Code, and Country or Region fields.
  • Autocomplete doesn’t populate apartment numbers, suites, or additional address information.
  • When testing in a sandbox org, address field population works slower.