---
schema_version: "1"
id: e6458172ab851c94eb86d8e89b4009055f7fba03abf930878b3884412d47749f
title: New Account Manager Warning Message
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/b2c_rn_warning_message_user_purging.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.b2c_rn_warning_message_user_purging.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: acbbb316115cc50b9e87357f7eeb2ab147c26ed7b096eaa8f31db40512010895
description: During Account Manager log in, administrators now receive a warning message when their organization has users who have been in a deleted state for 90 days or more. The message includes a reminded to purge those users. To maintain security and compliance, Account Manager users that are in a deleted state are automatically removed after 180 days.
products:
  - Commerce
  - B2C Commerce
release: "264"
---
# New Account Manager Warning Message

During Account Manager log in, administrators now receive a warning message when their organization has users who have been in a deleted state for 90 days or more. The message includes a reminded to purge those users. To maintain security and compliance, Account Manager users that are in a deleted state are automatically removed after 180 days.

**How:** Account Manager administrators can display a list of users who have been in a deleted state for 90 days or more. After a user is removed, their user record and history of activities is removed from Account Manager. To save a user’s history, copy it from Account Manager before the user is purged. Use the commands in the Working With Audit Logs open-source tool to export it.

See Also:

[Working With Audit Logs](https://github.com/SalesforceCommerceCloud/sfcc-ci/wiki/Cheatsheet-and-Examples#working-with-audit-logs)

[Automatic Removal of Commerce Cloud Account Manager Users in Deleted State](https://help.salesforce.com/s/articleView?id=000394858&type=1&language=en_US)