Review the new B2C Commerce Reports and Dashboards feature in the 20.4 release.
- New On-Site Search Report
The On-Site Search report shows search metrics across all sites. Track KPIs over time, such as total number of searches, number of searches with or without results, number of searches per visit, and revenue per search. The report also includes a list of search phrases that returned results and search phrases that did not return results. You can filter by site, locale, device type, and customer registration.