---
schema_version: "1"
id: b689a9a14972ae6c0b987229110209eb090376ebd826431f5e250f2f59edb4d0
title: Auto Disable Inactive Users
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/account_manager_rn_auto_disable_inactive_users_release.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.account_manager_rn_auto_disable_inactive_users_release.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f040b9740592e0ed5ec7c072dacd26964ecad0b078a3a909d2ff76a2afcae725
description: Compliance with PCI DSS 8.1.4 requires that Account Manager user accounts are disabled when their accounts are inactive for 90 days. To support compliance with PCI DSS 8.1.4, Account Manager administrators can now set the number of inactive days before an account is disabled. When the setting is enabled, users with inactive accounts receive an email notification 10 days and 1 day before their account is deactivated. To keep an account active, users can log in to any Commerce Cloud application. To enable the setting, in Account Manager > Organization details, activate or deactivate the setting. The setting is disabled by default.
products:
  - Commerce
  - B2C Commerce
release: "264"
---
# Auto Disable Inactive Users

Compliance with PCI DSS 8.1.4 requires that Account Manager user accounts are disabled when their accounts are inactive for 90 days. To support compliance with PCI DSS 8.1.4, Account Manager administrators can now set the number of inactive days before an account is disabled. When the setting is enabled, users with inactive accounts receive an email notification 10 days and 1 day before their account is deactivated. To keep an account active, users can log in to any Commerce Cloud application. To enable the setting, in Account Manager > Organization details, activate or deactivate the setting. The setting is disabled by default.