---
schema_version: "1"
id: 11e67d81b56f1d69813f38c868e683a006d0360aa7862b5886bad780f654026a
title: Enable Continuous Order Capture for B2C Commerce
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/cc/264-0-0/oci_enablecoc.md
canonical_url: https://help.salesforce.com/s/articleView?id=cc.oci_enablecoc.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 648beadb80d2cff715dc8d4d19d067742b8de35928955529e8296ed81aa88756
description: To maintain business continuity, accept orders during Omnichannel Inventory service interruptions. Enabling this feature makes sure of uninterrupted sales but requires accepting the risk of potential overselling while Omnichannel Inventory for B2C Commerce is offline.
products:
  - Commerce
  - B2C Commerce
release: "264"
---
# Enable Continuous Order Capture for B2C Commerce

To maintain business continuity, accept orders during Omnichannel Inventory service interruptions. Enabling this feature makes sure of uninterrupted sales but requires accepting the risk of potential overselling while Omnichannel Inventory for B2C Commerce is offline.

Before you turn on this feature, make sure that you have Salesforce admin privileges and that your site is configured to use Omnichannel Inventory.

1. In Business Manager, click App Launcher ![App Launcher](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-cc-b2c_merchandiser_administrator-264-0-0-production-enus/ea76f372-6cfa-42a6-8e7c-05c6df7abed8/cc/b2c_merchandiser_administrator/images/appLauncher.png), and then select **Administration** | **Global** | **Preferences** | **Feature Switches**.
2. Under Inventory, for Continuous Order Capture for Omnichannel Inventory, click **Read and agree to legal requirements**.
3. Read the terms and if you agree to the legal requirements, click **I agree**.
4. Save your changes.

It's recommended you turn on this feature during normal operations rather than waiting for a service disruption. Configuring the Continuous Order Capture setting makes sure that your storefront is protected and ready to capture orders when an interruption occurs.

#### See Also

- [B2C Commerce Continuous Order Capture for Omnichannel Inventory](https://help.salesforce.com/s/articleView?id=cc.oci_continuousordercapture.htm&release=264.0.0&type=5 "Turn on Continuous Order Capture to accept customer orders and maintain business continuity even if connectivity to Omnichannel Inventory is lost. When the service is unavailable, Continuous Order Capture automatically transitions to an offline mode and accepts transactions without immediate inventory reservations. By independently reconciling pending reservations and providing real-time recovery alerts, this feature protects your storefront from downtime while minimizing overselling risks.")