--- schema_version: "1" id: 50d047674a71c11382d726294d775f997a2a94963a9b406931690732568ecb28 title: Automatic vs. Manual URL Redirects for B2C Commerce collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/cc/264-0-0/b2c_url_changes.md canonical_url: https://help.salesforce.com/s/articleView?id=cc.b2c_url_changes.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: 27617a91c70c2b5bd5284bcc361323cc3a1f57043634c7ab1aafd512199dd7ff description: Consider the differences between automatic and manual redirects. products: - Commerce - B2C Commerce release: "264" --- # Automatic vs. Manual URL Redirects for B2C Commerce Consider the differences between automatic and manual redirects.
Type Feature Automatic Redirect Redirect Type Comments
Category Changing URL Rules Syntax Yes 301 URL Archive - redirects exist in case mappings were live on Production. URL Archive not available on Sandboxes.
  Manual Override Yes 301 URL Archive
  Category ID Change No - User must set up manual redirect within Merchant Tools | Site | SEO | URL Redirects.
  Category Name Change Yes 301 URL Archive
  Append Trailing Slash to Category URLs (Catalog URLs) Yes 301 URL Archive
  Custom Replacement Rules Yes 301 URL Archive
  White-Space Replacement Yes 301 URL Archive
         
Product Changing URL Rules Syntax Yes 301  
  Manual Override Yes 301  
  Use '-' as Product ID Separator Instead of '/' (unticked box to ticked) Yes 301  
  Use '-' as Product ID Separator Instead of '/' (ticked box to unticked) Yes 301  
  Custom Replacement Rules Yes 301  
  White-Space Replacement Yes 301  
  Product ID Change No - User must set up manual redirect within Merchant Tools | Site | SEO | URL Redirects.
  Product Name Change Yes 301 URL Archive
         
Content Changing URL Rules Syntax Yes 301  
  Manual Override Yes 301  
  Use '-' as Content ID Separator Instead of '/' (unticked box to ticked) Yes 301  
  Use '-' as Content ID Separator Instead of '/' (unticked box to ticked) Yes 301  
  Custom Replacement Rules Yes 301  
  White-Space Replacement Yes 301  
  Content ID Change No - User must set up manual redirect withinMerchant Tools | Site | SEO | URL Redirects.
  Content Name Change Yes 301 URL Archive
         
Folder Changing URL Rules Syntax Yes 301 URL Archive
  Manual Override Yes 301 URL Archive
  Append Trailing Slash to Folder URLs (Folder URLs) Yes 301 URL Archive
  Custom Replacement Rules Yes 301 URL Archive
  White-Space Replacement Yes 301 URL Archive
  Folder ID Change No - User must set up manual redirect withinMerchant Tools | Site | SEO | URL Redirects.
  Folder Name Change Yes 301 URL Archive
         
Pipeline Append Trailing Slash to Pipeline URLs (Pipeline Aliases) Yes 301 If “Perform Automatic Redirect” box is checked.
  Changing Pipeline Alias Yes 301 URL Archive
         
Search Refinement URL Refinement Attribute Order Change (Merchant Tools | Site | SEO | URL Rules | Catalog/Folder URLs | Enabled Category/Folder Search Refinements) Yes 301 Without URL Archive. Works on Sandbox.
  Refinement Attribute Value Order Change Yes 301 Without URL Archive. Works on Sandbox.
  Refinement Attribute Naming Change No - User must set up manual redirect.
  Refinement Value Change No 301 (Manual) Merchant can create manual redirects by clicking App Launcher App Launcher, and then selecting Merchant Tools | Site | SEO | URL Rules | URL Search Refinements with snapshot (compares diff) feature in bulk.
  Include or Exclude Constant in Search Refinement URL Yes 301  
  Include or Exclude Search Pipeline in URL Path Yes 301  
  Search Refinement Delimiter Change No - User must set up manual redirect.
         
Hostname Aliases Duplicate Home URLs (resource, site-path, pipeline) No 301 (Manual) User can create mapping via JSON script by clicking App Launcher App Launcher, and then going to Merchant Tools | Site | SEO | Aliases
  Hostname Redirect No 301 (Manual) User can create mapping via JSON script by clicking App Launcher App Launcher, and then going to Merchant Tools | Site | SEO | Aliases
         
URL Framework Switch from Long-URLs to Search-Friendly URL Yes 301 With 17.8 Release - Example: from /on/ demandware.store/ [...]/default/Search- Show?cgid=electronics to /Electronics/ electronics,default,sc.html
  Change of Dynamic Text or Display Name within Search-Friendly URLs Yes 301 Localization example: from /Electronics/ electronics,de_DE,sc.html to /Elektrogeraete/ electronics,de_DE,sc.html
  Switch from Long-URLs or Search-Friendly URLs to Rule-Based Storefront URLs (Merchant Tools | Site Preferences | Storefront URLs) Yes 301 Example: from /on/ demandware.store/ [...]/default/Search- Show?cgid=electronics or /Electronics/ electronics,default,sc.html to /electronics
         
Mappings / Redirect Create Static Mapping Rules (Merchant Tools | Site URLs | Static Mappings) No 301 (Manual) User can set up mappings for unknown URL requests.
  Create Dynamic Mapping Rules (Merchant Tools | Site URLs | Dynamic Mapping) No 301 (Manual) User can set up mappings for unknown URL requests.
  Define URL Redirects (Merchant Tools | Site URLs | URL Redirects) No 301/302/307 (Manual) User can set up redirect for known and unknown URL requests. Redirect type depends on user selection.

Locale segments are not part of the generated URL mapping and consequently not part of the archived mapping.

         
Search Driven Redirects Setup Redirects for Search Phrases (Merchant Tools | Search | Search Redirects) No 301 (Manual) User can set up redirects for search keywords
         
Other Enforce HTTPS URLs in Storefront (Merchant Tools | Site Preferences | Storefront URLs) Yes 301 Feature available on PRD / DEV only for instances on eCDN; With 17.8 Release. Solution for Akamai Connector with 18.1