---
schema_version: "1"
id: 1d1676d1e45119cf2b84c81db3ddf390e48ea5c2de85c47e2bfd0a6d92733a69
title: View Trace Details (Beta)
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/cc/264-0-0/b2c_trace_details.md
canonical_url: https://help.salesforce.com/s/articleView?id=cc.b2c_trace_details.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 62bb960d9d99b71abcf0b02914f2bf57fd8de5a292dca5fa6fa68f3353b8f61c
description: Read the span waterfall for a single B2C Commerce trace to see how a request moves across services and where it spends time.
products:
  - Commerce
  - B2C Commerce
release: "264"
---
# View Trace Details (Beta)

Read the span waterfall for a single B2C Commerce trace to see how a request moves across services and where it spends time.

The trace detail page shows the spans in the trace as a nested waterfall, ordered from the first span to the last.

![The trace detail page, with the trace summary and details at the top and the spans shown below as a nested waterfall of duration bars in the Service and Operation column.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-cc-b2c_merchandiser_administrator-264-0-0-production-enus/ea76f372-6cfa-42a6-8e7c-05c6df7abed8/cc/b2c_merchandiser_administrator/images/b2c_trace_details.png)

- The **Service & Operation** column identifies each span.
- Span duration shows the time spent in each service.
- Span status indicates whether the operation completes successfully (OK), returns an error (ERROR), or has no recorded status (UNSET).
- To focus on one part of the request path, click the plus or minus control next to a span to expand or collapse its child spans.

## Span Details

Click a span in the waterfall to open its details. The panel shows the span **Status** (OK, ERROR, or UNSET), its **Duration**, the **Span** operation name, and its **Parent** span. The root span lists its parent as **(root)**.

The panel also shows **Resource Attributes** and **Span Attributes** as key-value tables. Resource attributes describe the source that emits the span, and span attributes describe the individual operation. A table with no values shows **(none)**. To close the panel, click **Close**.

#### See Also

- [Traces (Beta)](https://help.salesforce.com/s/articleView?id=cc.b2c_traces.htm&release=264.0.0&type=5 "Use the Traces feature in Log Center to follow a single request as it travels across B2C Commerce services. A trace shows the end-to-end path of a request and the time spent in each service, so you can find where latency or errors occur.")
- [View Traces (Beta)](https://help.salesforce.com/s/articleView?id=cc.b2c_view_traces.htm&release=264.0.0&type=5 "Open the Traces page in Log Center to see traces for your B2C Commerce realm.")
- [Search Traces (Beta)](https://help.salesforce.com/s/articleView?id=cc.b2c_search_traces.htm&release=264.0.0&type=5 "Find traces for a B2C Commerce service over a selected time period, and narrow the results with filters.")
- [Share a Trace (Beta)](https://help.salesforce.com/s/articleView?id=cc.b2c_share_a_trace.htm&release=264.0.0&type=5 "Share a link to a specific B2C Commerce trace or search and filter selections with a colleague.")